Salesforce Specialist

Sovereign Technologies; St. Louis (MO); On-site; USD 80,000 - 100,000; Full time

Job summary

Sovereign Technologies in St. Louis, Missouri, is seeking an experienced IT Analyst to collaborate with business partners in resolving complex issues and enabling CRM and sales processes using Salesforce.com. This role entails developing user stories, managing software releases, and providing training for new functionalities.

The ideal candidate should possess over 5 years of hands-on experience with Salesforce.com administration and large implementations. Strong analytical and communication skills are essential for influencing teams and maximizing application effectiveness.

Qualifications

• 5+ years of Salesforce.com administration and customization.
• 5+ years working on large implementations of the Salesforce.com application.
• Strong understanding of SQL/SOQL, data management, and database design.
• Ability to convey processes in graphical format.
• Ability to translate business requirements into technical deliverables.

Responsibilities

• Collaborate with business partners to enable CRM and sales processes.
• Develop requirements and provide scalable designs for CRM functionality.
• Manage software releases and perform troubleshooting and analysis.
• Evaluate Salesforce.com releases for business adoption.

Skills

Salesforce.com administration and customization

Large implementations of Salesforce.com

SFDC Administrator Certification

Data management and relational database design

Business analysis skills

Communication skills

Advanced Excel skills

Education

SFDC Advanced Administrator Certification

Tools

Salesforce APEX Data Loader

ETL tools

Job description

Sovereign Technologies is an USA based information technology consulting and software services firm providing cost effective services and solutions to clients in North America and Asia Pacific.

Job Description

Serve as IT analyst to collaborate with business partners to solve complex and critical business issues and enable CRM and sales processes using Salesforce.com platform.

Develop requirements (user stories) and provide scalable designs for the implementation of additional CRM system functionality.

Create/change screen layouts, fields, business rules (validations and workflow) to support business requirements.

Perform analysis, administration, troubleshooting, testing, software and data environment refreshes.

Manage, package, and deploy software releases to all environments using robust software development lifecycle methodology.

Evaluate Salesforce.com releases and provide assessment to business for adopting new functionality.

Partner with global IT organization to ensure secure and stable system environment.

Work closely with subject matter experts, developers, testers and business partners.

Set team direction, resolve problems and provide guidance to members of team.

May oversee work activities of other team members.

Adapt priorities to address business and operational challenges.

Provide thoughtful and thorough support to Top Users to resolve issues in a timely manner.

Demonstrate ability to influence business teams to maximize the applications being developed, leveraging the best solutions.

Provide Top User training for new functionality.

Qualifications

5+ years of Salesforce.com administration and customization

5+ years working on large implementations of the Salesforce.com application

SFDC Administrator Certification

SFDC Advanced Administrator Certification

Intermediate to expert level of proficiency in Salesforce.com administrative tasks such as creating user profiles, roles, custom objects, custom fields, page layouts, workflow rules, validation rules, reports, dashboards

Strong understanding and experience with data management and relational database design, SQL/SOQL, data formats, table joins, ETL, etc.

Business analysis skills including ability to convey processes and designs in graphical format

Excellent communication skills and ability to communicate at all levels of the organization

Ability to translate business requirements into technical deliverables

Ability to execute data loads using the Salesforce APEX Data Loader or other ETL tool

Advanced Excel skills

Ability to travel internationally up to 10% of the time

Additional Information

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.