Salesforce Solutions Engineer (Admin/Dev) - Hybrid Chicago

Prairie Consulting Services

Chicago (IL)

Hybrid

USD 110,000 - 150,000

Full time

17 hours ago

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Job summary

Prairie Consulting Services seeks a Product Specific Engineer/ Salesforce Support Engineer in Chicago, IL for a 3 days hybrid schedule. The role covers daily Salesforce administration, customization, and small Apex changes.

You will manage integrations, create reports, and ensure high availability while coordinating with ITSM processes. You will configure Salesforce objects, flows, dashboards, and security, and develop enhancements for analytics tools.

Qualifications

5+ years hands-on experience as Salesforce Administrator / Developer including Sales / Service Cloud.
2-3 years experience in ITSM tools like Service Now, Incident management, Problem/Change management.
2+ years’ experience in data architecture and data migration.
Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets, Territory management, Roles, Profiles, Sharing Rules).
Hands on experience with Omnistudio and Omniscripts.
3-5 years of experience on debugging integration issues related to Informatica/ETL Data load, REST API, Platform events, Streaming API.
Development experience to enhance small Apex codes / Batch classes.
Excellent troubleshooting skills in LWCs & ability to translate business needs into practical Salesforce solutions.
Experience with Agile methodology and tools (e.g. ADO, Azure, Confluence, etc.)
Experience in Salesforce deployments using Copado and GitHub
Strong communication and interpersonal skills.

Responsibilities

Function as Salesforce specialist CRM developer responsible for the support of multiple Salesforce applications.
Oversee daily operations, maintenance, and support of Salesforce ensuring high availability and reliability.
Use ServiceNow to track incident/request progress.
Daily administration and support of Salesforce CRM including user setup, roles and security, territory management, and page layouts.
Development of triggers, custom objects, lightning flows, and small Apex/Bath class enhancements.
Develop and create customized reports and dashboards within Salesforce CRM.
Perform data management activities including data loads and data clean up jobs as per business requirement.
Create and maintain technical documentation and SOPs for Salesforce functionalities and integrations with 3rd party systems.
Stay updated on Salesforce trends & identify opportunities to integrate them into processes.