Salesforce Solutions Developer

Kumon North America, Inc.; Rutherford (NJ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Professional development

Job summary

Kumon North America, Inc. is seeking a Salesforce Solutions Developer in the NY/NJ area, focusing on designing, building, and deploying Salesforce applications across Service Cloud, Experience Cloud, and Marketing Cloud.

You will own solutions end-to-end from requirements to production support, working with Apex, LWC, SOQL, and APIs, and collaborating with business stakeholders. The role emphasizes hands-on development, integrat ions, and AI-enabled capabilities like Agentforce, with regular

Qualifications

• 5+ years of hands-on Salesforce development experience.
• Experience with Service Cloud and Marketing Cloud.
• Experience with Agentforce or Einstein AI preferred.
• Bachelor's degree required.
• Based in NY/NJ area and able to work from the office.

Responsibilities

• Design, develop, and maintain custom Apex classes, triggers, and asynchronous processes to deliver scalable Salesforce solutions.
• Build and maintain Lightning Web Components (LWC) for high-performing user experiences.
• Develop and support solutions across Service Cloud, Experience Cloud, and Marketing Cloud, including case management and campaigns.
• Build and configure Agentforce and other AI-driven capabilities for customer service and marketing.
• Design scalable Salesforce data models balancing requirements, security, reporting, and performance.
• Write and optimize SOQL/SOSL queries with governor limits in mind.
• Determine when declarative solutions are appropriate vs. custom development.
• Build and maintain integrations with external systems using REST/SOAP APIs.
• Own Salesforce solutions through full lifecycle from requirements to production support.
• Collaborate with stakeholders to translate requirements into technical solutions.

Skills

Salesforce development

Communication skills

SOQL/SOSL

REST/SOAP APIs

Governor limits knowledge

Education

Bachelor's degree

Tools

Agentforce

Einstein AI

Job description

Kumon's mission is to enable children to achieve their full potential. As an associate, you'll join an organization that offers outstanding health benefits, a strong retirement savings plan, generous paid time off including 21 paid holidays a year, and annual professional development funding to support your growth.

About the Role

We're looking for a Salesforce Solutions Developer who thrives on building innovative solutions. In this role, you'll independently design, develop, and deploy Salesforce applications using Apex, Lightning Web Components (LWC), SOQL, Flow, and APIs. You'll work primarily across our Service Cloud, Experience Cloud and Marketing Cloud environments, including hands‑on work with Agentforce and other AI‑driven capabilities. This is primarily a software engineering role focused on custom development and integrations rather than a Salesforce Administrator position centered on declarative configurations.

You'll also partner closely with business stakeholders — asking thoughtful questions, translating requirements into scalable technical solutions, explaining trade-offs in clear business terms, and demonstrating the impact of what you deliver. Success in this role means independently owning solutions through their full lifecycle: from requirements gathering and solution design through development, testing, deployment, and ongoing production support.

This position is based in the NY/NJ area and requires regular in‑office collaboration.

What You'll Do

• Design, develop, and maintain custom Apex classes, triggers, and asynchronous processes to deliver scalable Salesforce solutions.
• Build and maintain Lightning Web Components (LWC) that provide intuitive, high‑performing user experiences.
• Develop and support solutions across Service Cloud, Experience Cloud, and Marketing Cloud, including case management, automation, and campaign functionality.
• Build and configure Agentforce and other AI‑driven capabilities that support customer service and marketing initiatives.
• Design scalable Salesforce data models that balance business requirements, security, reporting, and platform performance.
• Write and optimize SOQL/SOSL queries while applying best practices for governor limits and bulk‑safe development.
• Determine when declarative solutions (Flow, validation rules, approval processes) are appropriate and when custom development is required.
• Build and maintain integrations with external systems using REST/SOAP APIs.
• Own Salesforce solutions through the full lifecycle from requirements gathering and development to deployment and production support.
• Partner with business stakeholders to translate requirements into technical solutions and communicate technical concepts in clear, business‑friendly language.
• Troubleshoot production issues, participate in code reviews, and contribute to platform best practices.
• Participate in Agile ceremonies, including sprint planning, backlog refinement, and stakeholder demonstrations.

What We're Looking For

• 5+ years of hands‑on Salesforce development experience, with a strong track record of personally building Apex and LWC solutions.
• Experience with Service Cloud and Marketing Cloud, including hands‑on experience with Agentforce, Einstein AI, or other Salesforce AI capabilities preferred.
• Demonstrated experience independently owning a solution from design through production support.
• Strong communication skills, with real experience translating business requirements into technical solutions for non‑technical stakeholders.
• Experience with SOQL/SOSL, Flow, integrations (REST/SOAP APIs), and the Salesforce security/sharing model.
• Strong understanding of governor limits, security, and sharing models.
• Bachelor's degree required.
• Based in the NY/NJ area, with the ability to work from the office as required.
• Must have unrestricted authorization to work in the U.S.; this role is not eligible for visa sponsorship.

Kumon has a vested interest in ensuring that all of our associates are well taken care of. In order to attract, motivate, and retain associates, we offer a total compensation package including:

• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Basic Life Insurance and AD&D
• Short and Long Term Disability Plans
• Plentiful Paid Time Off and Company Paid Holidays
• Career Development and growth opportunities
• Employee Assistance Program
• Service Award Program

And much more…

*Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines.

Kumon’s policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.

DEI Statement of Commitment:

Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.

AI Acknowledgment

Artificial intelligence may be used to assist during the hiring process, including screening or assessing applicants.