Salesforce Solutions Architect – Enterprise Health Systems

RICEFW Technologies Inc; Lansing (MI); On-site; USD 110,000 - 180,000; Full time

Job summary

RICEFW Technologies Inc is seeking a Software Solutions Architect to lead Salesforce modernization for MDHHS, overseeing MiSACWIS and CCWIS, with focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

You will guide architecture, mentor teams, ensure security and regulatory compliance, and deliver scalable, enterprise-grade Salesforce solutions for 8,000+ users across state and private agencies.

Qualifications

• 5+ years of experience gathering and analyzing business and technical requirements.
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing
• Strong ability to communicate technical concepts clearly to technical and non-technical audiences
• 2-3 Salesforce certifications required
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development

Responsibilities

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for MDHHS Child Welfare applications.
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.

Skills

Salesforce development

SQL

Java

Web services

CI/CD

Communication

Salesforce certifications

Agile

DevOps

Education

Bachelor's Degree

Tools

Salesforce

Job description

RICEFW Technologies Inc is seeking a Software Solutions Architect to lead Salesforce modernization for MDHHS, overseeing MiSACWIS and CCWIS, with focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

You will guide architecture, mentor teams, ensure security and regulatory compliance, and deliver scalable, enterprise-grade Salesforce solutions for 8,000+ users across state and private agencies.