Salesforce Solutions Analyst - Requirements & Process Maps

Robotics Technologies LLC; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

A technology solutions company in Detroit is looking for a Business Analyst to gather and document requirements from stakeholders. The ideal candidate will have a deep understanding of the Salesforce platform including Sales Cloud and Service Cloud, as well as experience in Agile methodologies. The role involves creating user stories, business requirements documents, and technical specifications. This is an opportunity to work in a dynamic environment and make a significant impact on projects.

Qualifications

• Deep understanding of Sales Cloud, Service Cloud, Experience Cloud, CPQ, and declarative tools.
• Familiarity with integrations, data migration, and system architecture.
• Experience in requirements engineering and Agile/Scrum methodologies.

Responsibilities

• Elicit, analyze, and document business needs from stakeholders.
• Create user stories and acceptance criteria.
• Develop business requirements documents and process maps.

Skills

Salesforce Platform

Business Analysis

Technical Aptitude

Soft Skills

Job description

A technology solutions company in Detroit is looking for a Business Analyst to gather and document requirements from stakeholders. The ideal candidate will have a deep understanding of the Salesforce platform including Sales Cloud and Service Cloud, as well as experience in Agile methodologies. The role involves creating user stories, business requirements documents, and technical specifications. This is an opportunity to work in a dynamic environment and make a significant impact on projects.