Salesforce Solution Consultant (Business Analyst)

Guidehouse; Oregon; Hybrid; USD 92,000 - 153,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Paid D

401(k) Retirement Plan

Parental Leave and Adoption Assistance

Tuition Reimbursement

Mobility Stipend

Job summary

Guidehouse seeks a Solution Consultant in our Salesforce Practice to translate customer requirements into scalable Salesforce solutions. You will partner with Engagement Delivery Managers, Technical Consultants, Solution Architects and Client Partners to drive outcomes from discovery through go-live and beyond.

You will lead workshops, design configurations, develop TDDs and blueprints, support UAT and data migration, and help with go-live readiness.

Qualifications

• Minimum of 3 years in a functional consulting, solution consulting, or business analysis role within Professional Services or delivery environment.
• Hands-on Salesforce configuration experience; certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder).
• Familiarity with the full services engagement lifecycle—from discovery and design through build, UAT, and go-live.

Responsibilities

• Lead customer discovery and requirements-gathering workshops to surface business challenges and solution requirements.
• Design and configure Salesforce solutions aligned with SPSM and Well-Architected framework.
• Develop Technical Design Documents, solution blueprints, and configuration specifications to guide delivery teams.
• Collaborate with Technical Architects, QA, Change Management, and Engagement Delivery Managers throughout the engagement lifecycle.
• Serve as the functional subject matter expert on Salesforce clouds during active delivery engagements.
• Support UAT planning and defect triage in partnership with QA.
• Contribute to go-live readiness activities including data migration validation and training support.
• Participate in knowledge-sharing and onboarding initiatives.
• Maintain utilization targets in line with AMERS delivery standards.

Skills

Salesforce configuration

Facilitation

Requirements gathering

Cross-functional collaboration

Documentation (TDDs)

Tools

Salesforce Certifications

Job description

Job Family : SAAS/PAAS/Cloud Consulting

Travel Required : Up to 10%

Clearance Required : Ability to Obtain Secret

What You Will Do:

The Solution Consultant is a key delivery practitioner within Salesforce Practice, responsible for translating customer business requirements into scalable, best-practice Salesforce solutions. Operating at the intersection of strategy and delivery, this role partners closely with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive successful customer outcomes from discovery through go-live and beyond.

Responsibilities:

• Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement
• Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
• Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
• Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
• Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
• Support UAT planning and execution, including defect triage and resolution in partnership with QA
• Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
• Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
• Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes

What You Will Need:

• Minimum of THREE (3) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment
• Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials)
• Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go-live
• Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders
• Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides
• Comfortable working in matrixed, cross-functional delivery teams
• US Citizenship is contractually required for this role
• Selected candidate must be able to obtain up to a Secret clearance
• Selected candidate must be able to travel up to 25%

What Would Be Nice To Have:

• Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus
• Agentforce Experience

The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.