Salesforce Solution Consultant (Business Analyst)

Guidehouse; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Parental Leave

Mobility Stipend

Employee Referral Program

Job summary

Guidehouse is seeking a Solution Consultant to translate customer business needs into scalable Salesforce solutions. You will collaborate with Engagement Delivery Managers, Technical Consultants, and Architects to drive outcomes from discovery through go-live and beyond.

The role requires strong facilitation, hands-on Salesforce configuration, and the ability to work in matrixed teams with travel up to 25%. US Citizenship and ability to obtain Secret clearance are required.

Qualifications

• Minimum of three (3) years in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment.
• Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials)
• Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go-live
• Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders
• Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides
• Comfortable working in matrixed, cross-functional delivery teams
• US Citizenship is contractually required for this role
• Selected candidate must be able to travel up to 25%

Responsibilities

• Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirements
• Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
• Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
• Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
• Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
• Support UAT planning and execution, including defect triage and resolution in partnership with QA
• Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
• Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
• Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes

Skills

Salesforce configuration

Workshop facilitation

Requirements gathering

Cross-functional collaboration

Technical documentation

UAT/testing

US citizenship

Tools

Salesforce

SPSM

Job description

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret

What You Will Do:

The Solution Consultant is a key delivery practitioner within Salesforce Practice, responsible for translating customer business requirements into scalable, best-practice Salesforce solutions. Operating at the intersection of strategy and delivery, this role partners closely with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive successful customer outcomes from discovery through go-live and beyond.

Responsibilities:

• Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement
• Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
• Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
• Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
• Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
• Support UAT planning and execution, including defect triage and resolution in partnership with QA
• Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
• Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
• Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes

What You Will Need:

• Minimum of THREE (3) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment
• Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials)
• Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go-live
• Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders
• Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides
• Comfortable working in matrixed, cross-functional delivery teams
• US Citizenship is contractually required for this role
• Selected candidate must be able to obtain up to a Secret clearance
• Selected candidate must be able to travel up to 25%

What Would Be Nice To Have:

• Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus
• Agentforce Experience

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail].

Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors.

With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets.

Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.

guidehouse.com