Salesforce Solution Architect ( Remote)

Skill Mine; United States; Remote; USD 130,000 - 180,000; Full time

Job summary

A leading company is seeking a Salesforce Solution Architect to design enterprise-scale Salesforce solutions focused on Service Cloud and Field Service Lightning in the manufacturing domain. This role demands deep expertise in Salesforce architecture, integration, and a strong IT background, aiming to enhance system capabilities and drive strategic initiatives.

Qualifications

• 10+ years IT experience with 6+ years in Salesforce architecture roles.
• Strong hands-on experience with Service Cloud and Field Service Lightning.
• Deep expertise in integration projects and custom Salesforce enhancements.

Responsibilities

• Architect and lead scalable Salesforce implementations across Service Cloud and FSL.
• Design and deliver integration solutions between Salesforce and external systems.
• Drive enhancement projects to improve system capabilities and business outcomes.

Skills

Salesforce

Service Cloud

Field Service Lightning (FSL)

Integrations

Manufacturing

Education

Salesforce certifications: Application Architect, System Architect, Service Cloud Consultant, FSL Consultant

Tools

DevOps tools (e.g., Copado, Gearset, Salesforce DX)

Job description

We are looking for a seasonedSalesforce Solution Architectto lead the design and delivery of enterprise-scale Salesforce solutions in themanufacturing domain, with a specific focus onService Cloud,Field Service Lightning (FSL), andintegration/enhancement projects. This role requires a strong background in Salesforce architecture, end-to-end solution design, and experience working in large, complex business environments.

Key Responsibilities:

• Architect and lead scalable Salesforce implementations acrossService Cloud,Field Service Lightning, and related platforms.
• Design and deliver robustintegration solutionsbetween Salesforce and external systems (ERP, legacy platforms, mobile apps, third-party tools).
• Driveenhancement projectsto continuously improve system capabilities, scalability, and business outcomes.
• Lead technical solutioning sessions with stakeholders, analyze business processes, and translate them into architectural blueprints.
• Define integration patterns using tools like MuleSoft, Azure API Management, Informatica, etc.
• Ensure compliance with Salesforce best practices in multi-org environments, including performance optimization, security, and governance.
• Collaborate with product owners, business analysts, developers, and QA teams throughout the SDLC.
• Provide technical mentorship to development teams and support the delivery of high-quality solutions.
  

Required Qualifications:

• 10+ years of overall IT experience, with 6+ years in Salesforce architecture roles.
• Strong hands-on experience withService CloudandField Service Lightning (FSL)including scheduling, work order management, dispatch, and mobile solutions.
• Deep expertise inintegration projects(REST/SOAP APIs, middleware platforms) and custom Salesforce enhancements.
• Proven track record deliveringSalesforce solutions for large-scale manufacturing clientsor complex service organizations.
• Experience managing large data volumes, custom objects, workflows, process builders, flows, and platform limitations.
• Proficiency with DevOps and release management tools (e.g., Copado, Gearset, Salesforce DX).
• Relevant Salesforce certifications:Application Architect,System Architect,Service Cloud Consultant,FSL Consultant(CTA is a strong plus).

Preferred Skills:

• Experience with equipment service lifecycle, field service operations, and manufacturing industry best practices.
• Familiarity with Agile/Scrum methodologies, SAFe frameworks.
• Excellent verbal and written communication skills; able to lead client-facing discussions.

Job Start Date

2025-05-12

City

Experience

10-20 years

Primary Skills

Salesforce, Service Cloud, FSL, Integrations, Manufacturing