Salesforce Solution Architect

Programmers.io; United States; On-site; USD 140,000 - 180,000; Full time

Job summary

Programmers.io is seeking a senior Salesforce Architect to lead design and architecture of Salesforce solutions across Marketing Cloud, Sales Cloud, and Service Cloud. The role focuses on scalability, security, performance, and governance while driving adoption of Einstein AI, Gen AI, and intelligent automation to continuously improve the platform.

You will establish enterprise-wide standards and collaborate with stakeholders to deliver integrated CRM solutions.

Qualifications

• Marketing Cloud and related Salesforce certifications required.
• Experience with Sales Cloud and Service Cloud required.
• Experience with Gen AI solutions and architectures.
• Ability to define system landscape and CRM solutions.
• Experience with data migration and integration.

Responsibilities

• Lead design and architecture of Salesforce solutions across Marketing Cloud, Sales Cloud and Service Cloud.
• Drive adoption of Salesforce AI capabilities (Einstein, Gen AI) and analytics.
• Define enterprise-wide Salesforce architecture standards and integration patterns.
• Ensure data governance, security, and data quality across Salesforce platforms and integrated systems.

Skills

Salesforce Marketing Cloud

Sales Cloud

Service Cloud

Gen AI architectures

Experience Cloud

Data migration & integration

CRM architecture

Leadership & project guidance

Job description

ROLE_DESCRIPTION

• 1. Lead the design and architecture of Salesforce solutions primarily in marketing cloud and secondary should be Sales Cloud and Service Cloud, ensuring scalability, security, and performance.


• 2. Drive adoption of Salesforce AI capabilities, including Einstein AI, Agentforce, predictive analytics, generative AI, and intelligent automation.


• 3. Evaluate emerging Salesforce technologies, AI innovations, and industry trends to recommend continuous platform improvements.


• 4. Define enterprise-wide Salesforce architecture standards, integration patterns, and best practices aligned with business objectives.


• 5. Ensure data governance, security, compliance, and data quality standards across Salesforce platforms and integrated systems.


• 6. Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs.


• 7. Design and implement complex Salesforce solutions involving custom development, APIs, middleware, and third-party integrations.


• 8. Provide technical leadership and guidance to development, administration, and project teams throughout the project lifecycle.

SKILLS_REQUIRED

• Marketing cloud is the primary skill, relevant architect level certifications required


• sales, service cloud experience is also required


• Basic working knowledge of Experience Cloud (Community Cloud) is preferred.


• Hands on experience with Gen AI solutions and architectures required


• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution


• working knowledge in data migration and integration


• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)


• Strategy and roadmap building for salesforce features, functionalities and future releases

ESSENTIAL_SKILLS

• Marketing cloud is the primary skill, relevant architect level certifications required


• sales, service cloud experience is also required


• Hands on experience with Gen AI solutions and architectures required

DESIRABLE_SKILLS

• Basic working knowledge of Experience Cloud (Community Cloud) is preferred.


• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution


• working knowledge in data migration and integration


• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)


• Strategy and roadmap building for salesforce features, functionalities and future releases

KEYWORDS

Salesforce marketing cloud architect, Agentforce, Salesforce Gen AI architect

EXPERIENCE_RANGE_IN_REQUIRED_SKILLS

12-14

Role Descriptions

Lead the design and architecture of Salesforce solutions across Sales Cloud and Service Cloud| ensuring scalability| security| and performance.Drive adoption of Salesforce AI capabilities| including Einstein AI| Agentforce| predictive analytics| generative AI| and intelligent automation.Evaluate emerging Salesforce technologies| AI innovations| and industry trends to recommend continuous platform improvements.Define enterprise-wide Salesforce architecture standards| integration patterns| and best practices aligned with business objectives.Ensure data governance| security| compliance| and data quality standards across Salesforce platforms and integrated systems.Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs.Design and implement complex Salesforce solutions involving custom development| APIs| middleware| and third-party integrations.Provide technical leadership and guidance to development| administration| and project teams throughout the project lifecycle.

Essential Skills

• Marketing cloud is the primary skill, relevant architect level certifications required


• sales, service cloud experience is also required


• Hands on experience with Gen AI solutions and architectures required

Desirable Skills

• Basic working knowledge of Experience Cloud (Community Cloud) is preferred.


• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution


• working knowledge in data migration and integration


• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)


• Strategy and roadmap building for salesforce features, functionalities and future releases

Keyword

• Digital : Artificial Intelligence(AI)~Digital : Salesforce Service Cloud~Digital : Salesforce Sales Cloud~Digital : Salesforce Field Service Lightning

Experience Required: 10 & Above