Salesforce Solution Architect

EPAM Systems Inc; Chicago (IL); Remote; USD 150,000 - 195,000; Full time

Benefits offered by this job

Health Insurance

HSA

FSA (Healthcare)

Short-Term Disability

Long-Term Disability

Life Insurance

Employee Assistance Program

LinkedIn Learning

401(k)

Paid Time Off

Paid Holidays

Legal Plan

Identity Theft Protection

Pet Insurance

Employee Stock Purchase Plan

Discretionary Bonus

Long-Term Incentive Program

Job summary

EPAM Systems, Inc. is seeking a Salesforce Solution Architect to lead strategic Salesforce implementations by bridging technical excellence with business acumen.

You will translate complex requirements into well-architected solutions and serve as a functional and technical leader across enterprise projects that transform operations. Join EPAM to work on cutting-edge technologies, receive mentoring, and contribute to global projects with opportunities to shape digital innovation.

Qualifications

• Proven experience as a Salesforce Solution Architect with deep platform knowledge and implementation expertise.
• Familiar with RCA (Revenue Cloud Advanced) and ARM (Agentforce Revenue Management).
• Ability to translate business needs into technical solutions and user stories.
• Estimate effort and assess risks for enterprise Salesforce projects.
• Strong stakeholder management and cross-domain collaboration skills.
• Define measurable business outcomes and success metrics for implementations.

Responsibilities

• Serve as functional and technical leader for complex Salesforce projects across multiple business domains.
• Translate requirements into user stories and well-architected Salesforce solutions.
• Provide effort estimates and articulate benefits and risks of proposed solutions.
• Define outcomes and success criteria for Salesforce implementations.
• Collaborate with stakeholders, PMs, and delivery teams to design optimal solutions.
• Provide thought leadership to improve customer operations via Salesforce usage.

Skills

Salesforce

Solution Architecture

Business Analysis

Stakeholder Management

RCA/ARM

User Stories

Job description

Lead strategic Salesforce implementations by bridging technical expertise with business acumen. As a Salesforce Solution Architect , you'll translate complex business requirements into well-architected solutions while serving as both functional and technical leader for enterprise-level projects that drive operational transformation.

At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.

Req.#930401539

Responsibilities

• Serve as functional and technical leader for complex Salesforce projects across multiple business domains

• Translate business requirements into comprehensive user stories and well-architected solutions leveraging Salesforce platform capabilities

• Provide detailed level of effort estimates and articulate benefits and risks of proposed solutions

• Define measurable business outcomes and success criteria for Salesforce implementations

• Engage with customer stakeholders, project management, and delivery teams to design optimal solutions

• Provide thought leadership on improving customer operations through strategic Salesforce utilization

Requirements

• Proven experience as a Salesforce Solution Architect with deep platform knowledge and implementation expertise

• Must be proficient in RCA (Revenue Cloud Advanced)/ARM (Agentforce Revenue Management)

• Strong business analysis skills with ability to perform comprehensive fit-gap analysis between requirements and platform capabilities

• Demonstrated ability to translate complex business needs into technical solutions and user stories

• Experience providing accurate effort estimates and risk assessments for enterprise Salesforce projects

• Excellent stakeholder management skills with ability to engage effectively with diverse audiences

• Track record of defining business outcomes and success metrics for technology implementations

• Strong communication abilities to articulate technical concepts and strategic recommendations to both technical and business stakeholders

We offer

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

• Paid Holidays - nine (9) total per year

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

• If otherwise eligible, participation in the discretionary annual bonus program

• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

This Remote Position Cannot be Performed in New York City.

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $150,000 - $195,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.