Salesforce Solution Architect

Tata Consultancy Services; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Discretionary annual incentive

Medical coverage

Parental leave

401K plan

Certification & training reimbursement

Vacation & holidays

Job summary

Tata Consultancy Services is seeking a Salesforce AI Solution Architect to lead the design and implementation of enterprise-scale Salesforce solutions across Sales Cloud and Service Cloud. You will drive AI capabilities, governance, and secure integrations with external systems.

In this role, you will mentor teams, conduct architecture reviews, and collaborate with business stakeholders to translate needs into scalable platform solutions while aligning with enterprise technology strategy.

Qualifications

• Must have Salesforce Sales/Service Cloud architecture expertise.
• Certification: Salesforce Application Architect and/or System Architect.
• Experience with middleware and third-party integrations.
• Knowledge of data modeling, governance, and security frameworks.
• Experience leading enterprise solution design reviews.
• Strong Agile and DevOps delivery experience.
• Ability to translate business requirements into scalable Salesforce solutions.

Responsibilities

• Lead the design and architecture of enterprise-scale Salesforce solutions across Sales Cloud and Service Cloud.
• Drive the adoption of Salesforce AI capabilities including Einstein AI, Agentforce, Generative AI, predictive analytics, and intelligent automation.
• Evaluate emerging Salesforce technologies and AI innovations to recommend platform enhancements.
• Define enterprise architecture standards, integration frameworks, and Salesforce best practices.
• Ensure platform security, compliance, data governance, and overall data quality.
• Partner with business stakeholders to translate requirements into scalable Salesforce solutions.
• Design and oversee implementation of complex integrations involving APIs, middleware, and third-party applications.
• Provide technical leadership and mentorship to development, administration, and project teams throughout the project lifecycle.
• Conduct architecture reviews and ensure alignment with enterprise technology strategy.
• Support Salesforce platform modernization and continuous improvement initiatives.

Skills

Salesforce Architecture

Sales Cloud/Service Cloud

Einstein AI & Generative AI

Platform Governance

Apex & LWC

APIs & Integrations

Data Governance

Middleware & 3rd-Party Integrations

Enterprise Design

Stakeholder Leadership

Job description

• Salesforce Sales Cloud and Service Cloud Architecture
• Salesforce Application Architect and/or System Architect Certification
• Salesforce Platform Architecture and Governance
• Data Modeling, Data Governance, and Security Frameworks
• Experience with Middleware and Third-Party Integrations
• Enterprise Solution Design and Architecture Reviews
• Agile and DevOps Delivery Methodologies
• Lead the design and architecture of enterprise-scale Salesforce solutions across Sales Cloud and Service Cloud.
• Drive the adoption of Salesforce AI capabilities including Einstein AI, Agentforce, Generative AI, predictive analytics, and intelligent automation.
• Evaluate emerging Salesforce technologies and AI innovations to recommend platform enhancements.
• Define enterprise architecture standards, integration frameworks, and Salesforce best practices.
• Ensure platform security, compliance, data governance, and overall data quality.
• Partner with business stakeholders to translate requirements into scalable Salesforce solutions.
• Design and oversee implementation of complex integrations involving APIs, middleware, and third-party applications.
• Provide technical leadership and mentorship to development, administration, and project teams throughout the project lifecycle.
• Conduct architecture reviews and ensure alignment with enterprise technology strategy.
• Support Salesforce platform modernization and continuous improvement initiatives.

Job Description

Job Title

Salesforce AI Solution Architect

Must Have Technical/Functional Skills

• Salesforce Sales Cloud and Service Cloud Architecture
• Salesforce Application Architect and/or System Architect Certification
• Salesforce Einstein AI, Agentforce, Predictive Analytics, and Generative AI
• Salesforce Platform Architecture and Governance
• Apex, Lightning Web Components (LWC), Visualforce
• Salesforce Integration Patterns, REST/SOAP APIs
• Data Modeling, Data Governance, and Security Frameworks
• Experience with Middleware and Third-Party Integrations
• Enterprise Solution Design and Architecture Reviews
• Agile and DevOps Delivery Methodologies

Roles & Responsibilities

• Lead the design and architecture of enterprise-scale Salesforce solutions across Sales Cloud and Service Cloud.
• Drive the adoption of Salesforce AI capabilities including Einstein AI, Agentforce, Generative AI, predictive analytics, and intelligent automation.
• Evaluate emerging Salesforce technologies and AI innovations to recommend platform enhancements.
• Define enterprise architecture standards, integration frameworks, and Salesforce best practices.
• Ensure platform security, compliance, data governance, and overall data quality.
• Partner with business stakeholders to translate requirements into scalable Salesforce solutions.
• Design and oversee implementation of complex integrations involving APIs, middleware, and third-party applications.
• Provide technical leadership and mentorship to development, administration, and project teams throughout the project lifecycle.
• Conduct architecture reviews and ensure alignment with enterprise technology strategy.
• Support Salesforce platform modernization and continuous improvement initiatives.

Generic Managerial Skills, If Any

• Strong stakeholder management and executive communication skills.
• Ability to lead cross-functional and geographically distributed teams.
• Excellent problem-solving and analytical thinking capabilities.
• Strong mentoring and technical leadership experience.
• Experience working in Agile/Scrum environments.
• Ability to influence architectural decisions and drive strategic initiatives.

Base Salary Range : $110,000 to $170,000 Per Annum

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision , Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.