Salesforce Solution Architect

Cognizant; Boston (MA); Remote; USD 100,000 - 152,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) plan

Disability insurance

Parental leave

Employee stock purchase plan

Job summary

Cognizant in Boston, MA seeks an experienced Salesforce Solution Architect to lead end-to-end Salesforce Deliveries across Platform, Sales, Service, Experience, and FSC.

You will drive architecture governance, mentor teams, and collaborate with stakeholders to align solutions with enterprise standards and business goals, while leveraging MuleSoft and REST/SOAP integrations.

Qualifications

• Bachelor’s degree in computer science, IT, engineering or related field.
• 10+ years IT experience with 7+ years Salesforce experience.
• Proven experience delivering enterprise-scale Salesforce implementations.
• Deep expertise in Salesforce Platform, Sales/Service/Experience Clouds and FSC.
• Hands-on with Apex, LWC, Flows, Platform Events, and integration capabilities.
• Experience with MuleSoft and REST/SOAP API integration.
• Strong security architecture, data governance, DevOps, and CI/CD understanding.
• Excellent stakeholder management and leadership skills.

Responsibilities

• Define and lead end-to-end Salesforce solution architecture aligned with business requirements and enterprise architecture standards.
• Architect solutions across Salesforce Platform, Sales Cloud, Service Cloud, Experience Cloud, FSC, and other Salesforce Industry Cloud offerings.
• Analyze business requirements and map out-of-the-box Salesforce capabilities to business processes while minimizing unnecessary customization.
• Design scalable and maintainable solutions leveraging Apex, Lightning Web Components (LWC), Flows, Platform Events, Integration APIs, and Salesforce best practices.
• Define and implement enterprise integration architectures using REST/SOAP APIs, MuleSoft, middleware platforms, and event-driven integration patterns.
• Establish and govern Salesforce data architecture, security models, data governance frameworks, DevOps practices, and deployment strategies.
• Conduct architecture reviews, technical assessments, solution design workshops, and design authority sessions.
• Provide technical leadership, mentoring, and architectural guidance to development, quality engineering, and delivery teams.
• Collaborate with business stakeholders, product owners, enterprise architects, and program leadership to ensure successful solution delivery.
• Drive architecture governance, solution quality, scalability, security, and performance optimization across Salesforce implementations.
• Evaluate platform capabilities and recommend strategic solutions that support long-term business growth and digital transformation initiatives.

Skills

Apex

Lightning Web Components

Flows

Platform Events

REST/SOAP APIs

MuleSoft

Security architecture

DevOps / CI/CD

Stakeholder management

Leadership

Education

Bachelor's degree in computer science, Information Technology, Engineering, or related field

Tools

MuleSoft

Salesforce

Job description

Salesforce Solution Architect

Job Summary

We are seeking an experienced Salesforce Solution Architect to lead the design and delivery of enterprise-scale Salesforce solutions. This role will be responsible for defining end-to-end solution architecture across the Salesforce ecosystem, ensuring alignment with business objectives, enterprise standards, and industry best practices.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Boston, MA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs

Key Responsibilities

• Define and lead end-to-end Salesforce solution architecture aligned with business requirements and enterprise architecture standards.
• Architect solutions across Salesforce Platform, Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud (FSC), and other Salesforce Industry Cloud offerings.
• Analyze business requirements and map out-of-the-box Salesforce capabilities to business processes while minimizing unnecessary customization.
• Design scalable and maintainable solutions leveraging Apex, Lightning Web Components (LWC), Flows, Platform Events, Integration APIs, and Salesforce best practices.
• Define and implement enterprise integration architectures using REST/SOAP APIs, MuleSoft, middleware platforms, and event-driven integration patterns.
• Establish and govern Salesforce data architecture, security models, data governance frameworks, DevOps practices, and deployment strategies.
• Conduct architecture reviews, technical assessments, solution design workshops, and design authority sessions.
• Provide technical leadership, mentoring, and architectural guidance to development, quality engineering, and delivery teams.
• Collaborate with business stakeholders, product owners, enterprise architects, and program leadership to ensure successful solution delivery.
• Drive architecture governance, solution quality, scalability, security, and performance optimization across Salesforce implementations.
• Evaluate platform capabilities and recommend strategic solutions that support long-term business growth and digital transformation initiatives.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• 10+ years of overall IT experience with at least 7+ years of Salesforce experience.
• Proven experience as a Salesforce Solution Architect, Technical Architect, or Lead Salesforce Architect delivering enterprise-scale implementations.
• Deep expertise in Salesforce Platform, Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud (FSC).
• Strong hands‑on knowledge of Apex, Lightning Web Components (LWC), Flows, Platform Events, and Salesforce integration capabilities.
• Experience designing enterprise integrations using MuleSoft, REST APIs, SOAP APIs, middleware technologies, and event‑driven architectures.
• Strong understanding of Salesforce security architecture, data modeling, governance, DevOps, and CI/CD practices.
• Excellent stakeholder management, communication, and leadership skills.
• Experience leading architecture workshops and translating business requirements into scalable technical solutions.

Preferred Qualifications

• Salesforce Certified Application Architect and/or System Architect certification.
• Salesforce Certified Technical Architect (CTA) certification is highly preferred.
• MuleSoft certification is a plus.
• Experience working in Financial Services, Banking, Insurance, or other regulated industries.
• Experience with Agile delivery methodologies and enterprise transformation programs.

Salary and Other Compensation:

The annual salary for this position is between $ 100,000– $ 152,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.