Salesforce SaaS Platform Administrator

EITACIES Inc.; Pontiac (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Job summary

EITACIES Inc. in Pontiac, MI is seeking a Salesforce SaaS Platform Administrator for a long-term onsite contract (2+ years). You will administer and maintain the Salesforce platform, manage users, roles, permissions, and security, and support data governance and integrations.

The role requires 5+ years hands-on Salesforce administration, strong configuration/customization, expertise in Flow, reports and dashboards, and excellent stakeholder communication. Certification is preferred.

Qualifications

• 5+ years hands-on Salesforce Administration experience.
• Strong configuration and customization skills.
• Expertise in Flow, Process Automation, Reports and Dashboards.

Responsibilities

• Administer and maintain Salesforce platform with reliability and security.
• Manage users, profiles, roles, permissions, and security settings.
• Configure Salesforce apps, objects, workflows, reports, dashboards, and automation.
• Design and maintain Salesforce Flows and automation solutions.
• Support data imports, exports, cleansing and validation.
• Monitor and troubleshoot platform issues and performance.
• Assist integrations between Salesforce and external apps via APIs.
• Collaborate with stakeholders to gather requirements and implement solutions.
• Create system documentation and training materials.
• Provide end-user training on best practices.

Skills

Salesforce Admin

Configuration & customization

Salesforce Flow

User management & security

Data governance

Troubleshooting Salesforce

APIs & integrations

Stakeholder communication

Tools

Salesforce APIs

Job description

Benefits

• 401(k)

Salesforce SaaS Platform Administrator

Pontiac, Michigan Onsite position

LongTerm Contract 2+ Years

Experience Required: 5+ Years

Responsibilities

• Administer and maintain the Salesforce platform, ensuring reliability, security, and performance.
• Manage user accounts, profiles, roles, permissions, and security settings.
• Configure and support Salesforce applications, objects, workflows, reports, dashboards, and automation processes.
• Design and maintain Salesforce Flows and process automation solutions.
• Support data management activities including imports, exports, cleansing, and validation.
• Monitor and troubleshoot platform issues, user requests, and system performance concerns.
• Support integrations between Salesforce and external applications using APIs and integration tools.
• Collaborate with business stakeholders and technical teams to gather requirements and implement solutions.
• Create and maintain system documentation, procedures, and training materials.
• Conduct end-user training and provide guidance on Salesforce best practices.

Required Skills & Experience

• 5+ years of hands-on Salesforce Administration experience.
• Strong experience with Salesforce configuration and customization.
• Expertise in Salesforce Flow, Process Automation, Reports, and Dashboards.
• Experience managing users, roles, profiles, permission sets, and security controls.
• Strong knowledge of Salesforce data management and governance practices.
• Experience troubleshooting complex Salesforce issues.
• Working knowledge of Salesforce APIs, integrations, and connected applications.
• Strong communication, documentation, and stakeholder management skills.

Preferred Qualifications

• Salesforce Administrator Certification.
• Salesforce Advanced Administrator Certification.
• Salesforce Platform App Builder Certification.
• Salesforce Cloud Consultant Certifications.
• Experience supporting enterprise-scale Salesforce implementations.