Salesforce Quality Assurance Analyst

Booz Allen Hamilton; McLean (VA); On-site; USD 78,000 - 176,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition assistance

Work-life programs

Job summary

Booz Allen Hamilton in McLean, VA seeks a Salesforce Quality Assurance Analyst to lead testing across Salesforce applications and releases. You will design test plans, execute tests, and document defects, collaborating with developers to secure fixes.

A focus on performance, accessibility, and UAT will be part of daily work. Applicants should have experience with Salesforce testing tools, Jira, and automated test platforms, plus a secret clearance.

Qualifications

• Experience testing Salesforce applications including Sales Cloud/Service Cloud
• Experience documenting defects, tracking resolutions and validating fixes with developers and stakeholders
• Experience with Agile delivery and QA tools such as Jira or automated test platforms
• Ability to develop and execute test plans, test cases, and regression testing
• Secret clearance
• HS diploma or GED

Responsibilities

• Develop and implement a test plan based on functional specifications
• Generate problem resolutions and track quality standards
• Document results and communicate defects to development teams
• Expand testing to include performance, accessibility, usability, and UAT
• Support testing for Salesforce implementations in regulated environments

Skills

Salesforce testing

Defect tracking

Agile delivery

Test plan development

Secret clearance

HS diploma or GED

Education

HS diploma or GED

Tools

Jira

Salesforce testing tools

Automated test platforms

Postman

Selenium

Provar

Copado

Job description

Salesforce Quality Assurance Analyst

The Opportunity

When a user tries a new system, they expect it to be intuitive and run smoothly. Functionality, reliability, and user experience are key to successful information systems and that means rigorous testing. That’s why we need you, an experienced quality assurance analyst who knows how to thoroughly test software and ensure that our team releases the best system possible. As a quality assurance expert, you’ll work with a varied team that evaluates developed systems for national defense. You’ll develop and implement a test plan based on functional specifications. Using requirements analysis, you’ll generate problem resolutions and track quality assurance standards to observe how the system performs, then document the results and communicate defects to the development team so they can start improving the tool. You’ll expand upon your experience in various types of testing, including performance, accessibility, usability, user acceptance testing, testing process improvement. This is an opportunity to broaden your skills in documenting and solving system deficiencies as well as make a difference for our customers. Work with us to develop systems solutions that protect our nation’s critical infrastructure. Join us. The world can’t wait.

You Have

• Experience testing Salesforce applications, including Sales Cloud, Service Cloud, or custom configurations
• Experience documenting defects, tracking resolution, and validating fixes with developers and business stakeholders
• Experience with Agile delivery and QA tools such as Jira, Salesforce testing tools, or automated test platforms
• Ability to develop and execute test plans, test cases, and regression testing for releases and enhancements
• Secret clearance
• HS diploma or GED

Nice If You Have

• Experience with automated testing tools such as Selenium, Provar, or Copado
• Experience with API and integration testing using tools such as Postman
• Experience supporting Salesforce implementations for federal or other regulated customers
• Salesforce Administrator, Platform App Builder, or Platform Developer Certification

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

• Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
• Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
• Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.
• Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership’s expectations and the needs of the role. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Know Your Rights Poster Accommodations

Applicants who need a reasonable accommodation for any part of the application, hiring, or employment process because of a disability, a sincerely held religious belief, practice, or observance, or as otherwise required by applicable law should contact the Booz Allen Help Desk by calling 1-877-927-8278 or sending an email to [e-mail]. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law.

Data Privacy

For more information on how Booz Allen uses your information, please see our Careers Privacy Policy.