Salesforce Project Manager

PURSUIT SOFTWARE; Boca Raton (FL); Hybrid; USD 110,000 - 160,000; Full time

Job summary

PURSUIT SOFTWARE is seeking an experienced Salesforce Project Manager (Individual contributor) to own end-to-end Salesforce delivery globally using Agile methodologies and AI-enabled practices. You will manage scope, timelines, risks, resourcing and budgets, while ensuring delivery excellence and stakeholder alignment.

Lead cross-functional Salesforce teams, drive executive reporting, governance forums, and ensure quality governance across engagements. Travel on a need basis may be required.

Qualifications

• 10+ years in IT with 5+ years delivering Salesforce projects.
• Experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds.
• Strong understanding of the Salesforce delivery lifecycle and collaboration with Architects/Tech Leads (hands-on config not required).
• Demonstrated ability to communicate clearly with senior stakeholders and executives.
• Salesforce Certifications (any one) and Project/Agile Management Certification (any one).

Responsibilities

• Own end-to-end Salesforce delivery lifecycle including scope, timelines, risks, resourcing, and dependencies with focus on margin protection.
• Lead Agile delivery using Scrum/SAFe to drive sprint execution and backlog prioritisation.
• Develop and manage integrated project plans and delivery roadmaps with risk visibility and dependency management.
• Drive stakeholder alignment through executive reporting, governance forums and escalation management.
• Establish and enforce delivery governance, standards and best practices for quality.
• Plan and optimise project resourcing, manage budgets and forecasts, and monitor financials.
• Promote AI-enabled delivery tools to boost team efficiency and delivery cycles.
• Direct experience leading complex, global digital transformation programs across Financial Services, Healthcare, Life Sciences, Manufacturing, Retail and Consumer Goods.

Skills

Salesforce delivery

Stakeholder management

Agile leadership

Program planning

Budget management

AI-enabled delivery

JIRA

Azure DevOps (ADO)

MS Project

Smartsheets

Google Workspace

Team leadership

Communication

Education

Salesforce Certification (Any)

PM/Agile Certification (Any)

Tools

JIRA

Azure DevOps (ADO)

MS Project

Smartsheets

Google Workspace

Job description

Work Mode- Have to come to office for 3 days

As a Salesforce Project Manager (Individual contributor), you will lead & own the end-to-end delivery of global, outcomes Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices. You will be accountable for delivery excellence, financial performance, governance, and stakeholder alignment, operating with a strong business-owner & customer first mindset.

What We Expect

• End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.
• Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.
• Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.
• Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.
• Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.
• Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.
• AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles
• Core Industry & Domain Specialization: Direct experience leading complex, end-to-end digital transformation programs across key global industries, including Financial Services, Healthcare, Life Sciences, Manufacturing, Retail, and Consumer Goods.

Requirements

Must Have

• 10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects
• Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds
• Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required)
• Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives
• Salesforce Certifications (any one):
• Experience Cloud Consultant
• Project / Agile Management Certification (any one):
• PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM
• Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace
• Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset
• Willingness to travel on a need basis

Desirable/Nice to Have:

• Experience delivering Salesforce projects in Financial Services.
• Exposure to MuleSoft, Salesforce Data Cloud, or related integration and data platforms
• Salesforce Agentforce Specialist or Legend certifications, with experience managing Agentforce-enabled projects.