This is a remote position.
Title: Salesforce Product Owner
Location: Remote
Duration: Long Term Contract
Must have Health Cloud Certification (mandatory)
- Significant experience as a Product Owner supporting Salesforce products and implementations.
- Strong functional understanding of the Salesforce platform and ecosystem.
- Demonstrated experience owning a product backlog and independently driving Salesforce initiatives from concept through implementation.
- Strong knowledge of Agile/Scrum methodologies, including user story development, acceptance criteria, backlog refinement, sprint planning, and iterative delivery.
- Ability to translate complex business requirements into clear, actionable requirements for Salesforce technical teams.
- Strong understanding of Salesforce configuration, workflows, automation, data, integrations, security, roles, and permissions.
- Experience working closely with Salesforce developers, administrators, architects, QA teams, and integration teams.
- Experience coordinating testing and business UAT.
- Strong analytical and problem-solving skills with the ability to evaluate business value, technical considerations, and competing priorities.
- Proven ability to manage multiple initiatives and stakeholders in a complex, cross-functional environment.
- Excellent written, verbal, presentation, and stakeholder-management skills.
- Ability to operate independently, take ownership, and drive decisions and deliverables without requiring significant day-to-day direction.
Nice to Have
- Salesforce certifications, such as Salesforce Administrator, Business Analyst, Platform App Builder, or other relevant Salesforce certifications.
- Experience with Sales Cloud, Service Cloud, Experience Cloud, or Health Cloud.
- Experience with Salesforce integrations and enterprise systems.
- Experience with contact center, CRM, sales, service, or member/customer engagement processes.
- Healthcare industry experience.
- Experience working in a large, complex enterprise environment.