Salesforce product owner - PA

Nexiva Inc; Malvern (Chester County); Hybrid; USD 110,000 - 150,000; Part time

Job summary

Nexiva Inc. in Malvern, PA, is seeking an experienced Salesforce Product Owner to lead Salesforce initiatives across multiple clouds. Hybrid work (3 days onsite) and contract engagement.

The role requires strong product ownership, a solid Salesforce understanding, and close collaboration with business and delivery teams. You will translate business needs into clear requirements, maintain the product backlog, and guide solutions from concept through implementation, coordinating across FSC, Sales

Qualifications

• Proven experience as a Salesforce Product Owner, Product Manager, Business Analyst, or similar role.
• Strong understanding of the Salesforce platform and its capabilities.
• Experience with FSC, Sales Cloud, Service Cloud, and Experience Cloud.
• Strong requirements gathering and business analysis skills.
• Experience creating user stories, acceptance criteria, and product requirements.
• Experience working in an Agile/Scrum environment.
• Strong stakeholder management and communication skills.
• Ability to work with both business and technical teams.
• Strong problem-solving and analytical skills.

Responsibilities

• Own and manage the Salesforce product backlog, roadmap, and priorities.
• Partner with business stakeholders to understand objectives, pain points, and requirements.
• Translate business requirements into clear user stories and acceptance criteria.
• Collaborate with Salesforce architects, developers, admins, QA, and other stakeholders.
• Support initiatives across FSC, Sales Cloud, Service Cloud, and Experience Cloud.
• Prioritize features based on business value and technical considerations.
• Facilitate requirements gathering, backlog refinement, sprint planning, and demos.
• Ensure solutions meet defined business requirements and acceptance criteria.
• Review functionality and participate in user acceptance testing.
• Coordinate with stakeholders to identify gaps, risks, and opportunities for improvement.
• Drive adoption and continuous improvement of Salesforce capabilities.
• Communicate priorities, status, and decisions to business and technical teams.

Skills

Salesforce

Product ownership

Agile / Scrum

Stakeholder management

Requirements gathering

User stories

Tools

Financial Services Cloud

Sales Cloud

Service Cloud

Experience Cloud

Job description

Salesforce Product Owner

Location: Malvern, PA
Work Arrangement: Hybrid 3 days onsite
Contract: Contract
Salesforce Clouds: Financial Services Cloud (FSC), Sales Cloud, Service Cloud, Experience Cloud

Job Summary

seeking an experienced Salesforce product owner to support Salesforce initiatives across multiple Salesforce clouds. The ideal candidate will have strong product ownership experience, a solid understanding of Salesforce capabilities, and the ability to work closely with business stakeholders, technical teams, and Salesforce delivery teams.

The product owner will be responsible for understanding business needs, translating them into clear requirements, prioritizing the product backlog, and helping guide Salesforce solutions from concept through implementation.

Key Responsibilities

• Own and manage the Salesforce product backlog, roadmap, and priorities.
• Partner with business stakeholders to understand business objectives, pain points, and requirements.
• Translate business requirements into clear user stories, acceptance criteria, and functional specifications.
• Work closely with Salesforce architects, developers, administrators, QA teams, and other technical stakeholders.
• Support Salesforce initiatives across Financial Services Cloud, Sales Cloud, Service Cloud, and Experience Cloud.
• Prioritize features and enhancements based on business value, customer impact, and technical considerations.
• Facilitate requirements gathering, backlog refinement, sprint planning, demos, and other Agile ceremonies.
• Work with delivery teams to ensure solutions meet defined business requirements.
• Review completed functionality and participate in user acceptance testing.
• Coordinate with stakeholders to identify gaps, dependencies, risks, and opportunities for improvement.
• Help drive adoption and continuous improvement of Salesforce capabilities.
• Communicate product priorities, status, and decisions to business and technical stakeholders.

Required Qualifications

• Proven experience as a Salesforce Product Owner, Product Manager, Business Analyst, or similar role.
• Strong understanding of the Salesforce platform and its capabilities.
• Experience working with one or more of the following Salesforce clouds:
  • Financial Services Cloud (FSC)
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
• Strong requirements gathering and business analysis skills.
• Experience creating user stories, acceptance criteria, and product requirements.
• Experience working in an Agile/Scrum environment.
• Strong stakeholder management and communication skills.
• Ability to work effectively with both business and technical teams.
• Strong problem-solving and analytical skills.