Salesforce Product Analyst

Tekton Labs; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Tekton Labs is seeking a Salesforce Product Analyst for its sister company Equals11. This role involves driving agile excellence and CRM transformations in the energy sector, focusing on collaboration with stakeholders and product strategy. Ideal candidates have extensive experience in Salesforce, agile methodologies, and regulated environments. Join a remote-first team and lead impactful CRM projects.

Benefits

Remote-first work environment

Opportunities for professional growth

Project-based contract with potential for long-term engagements

Qualifications

• 4+ years as a Product Analyst or Business Analyst in large enterprises.
• 3+ years in regulated industries like energy or finance.
• 5+ years working in agile environments with Product Owner roles.

Responsibilities

• Collaborate with stakeholders to define and prioritize product features.
• Translate business processes into user stories and detailed documentation.
• Act as a product owner in agile ceremonies and backlog grooming.

Skills

Agile methodologies

Salesforce CRM

Stakeholder collaboration

Process analysis

Strategic thinking

Documentation

Tools

Jira

Confluence

Aha!

Lucidchart

Job description

This role is for a project at Equals11, a sister company of Tekton Labs. The recruitment process is managed and published by Tekton Labs.

Join Equals11 : Drive Agile Excellence Across High-Stakes CRM Projects

Equals11 is a fast-growing Salesforce consulting firm helping enterprises and nonprofits unlock the full value of their CRM, AI, and cloud platforms. We're known for delivering high-impact, lean, and remote-first solutions across the Americas and Europe.

We're looking for a Salesforce Product Analyst to join one of our long-term strategic client teams in the energy sector , helping lead the transformation of CRM ownership from IT to business-led product organizations. You'll play a key role in designing, aligning, and evolving enterprise workflows around Salesforce CRM in regulated and unregulated environments.

Key Responsibilities

Product & Process Analysis

• Collaborate with business stakeholders and engineering teams to define and prioritize product features.
• Translate business processes into user stories, use cases, and detailed documentation.
• Act as a product owner in agile ceremonies, backlog grooming, and sprint planning.

Salesforce CRM Strategy

• Work with Salesforce-powered teams focused on lead, opportunity, and customer lifecycle workflows.
• Support alignment between regulated and non-regulated areas of the business.
• Help transition CRM ownership from legacy IT models to business strategy and customer-centric teams.

Stakeholder & Team Collaboration

• Liaise with cross-functional teams (CX, Marketing, Product) to gather insights and define value delivery.
• Work closely with compliance-aware teams to ensure alignment with internal policies and regulatory frameworks.
• Serve as a key bridge between product goals and technical implementation.

Required Qualifications & Experience

Must-Have :

• 4+ years as a Product Analyst, Business Analyst, or Product Owner in large-scale enterprise environments.
• 3–4+ years of hands-on or functional experience with Salesforce CRM (enterprise-level).
• 3+ years working in regulated industries (e.g., energy, finance, healthcare, insurance, etc.).
• 5+ years embedded in business-facing teams (CX, Product, Marketing—not traditional IT).
• 4+ years working in agile environments (Scrum) with active Product Owner roles.
• Familiarity with compliance constraints and enterprise-level governance.
• Upper-intermediate to advanced English communication skills (spoken and written).

Nice-to-Have :

• 5+ years of experience in the energy / utilities sector (e.g., Duke Energy, Progress Energy).
• Experience working across segmented business areas (regulated vs. unregulated).
• Certified Scrum Product Owner (CSPO) or equivalent certifications.
• Hands-on experience with tools like Jira, Confluence, Aha!, Lucidchart.
• Involvement in CRM transformations or reorganization of ownership structures.
• Prior consulting or multi-team collaboration experience.

Soft Skills

• Proactive communicator with the ability to synthesize complexity into clear documentation.
• Strategic thinker who balances business goals with technical feasibility.
• Comfortable navigating ambiguity in enterprise and compliance-heavy environments.

Why Work with Equals11?

• Join a global, remote-first team committed to lean and impactful delivery.
• Accelerate your growth in agile leadership within compliance-driven sectors.
• Collaborate on mission-critical Salesforce and CRM transformations.
• Project-based contract with potential for long-term engagements.

Location Requirement

• This role is open to candidates based in USA andLATAM only .
• Preferred : Candidates currently based in North Carolina or willing to relocate .

Ready to Lead Agile at Scale? Apply Now!

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