Salesforce Product Admin - Platform Config & Compliance

RBC Capital Markets, LLC; Minneapolis (MN); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

401(k) with company matching

Health, dental, vision, life, and long

Paid time off

Job summary

RBC Capital Markets, LLC is seeking a Salesforce Product Administrator to configure, maintain, and optimize Salesforce platform solutions for financial services operations and digital transformation. The role emphasizes declarative customization, user adoption strategies, license mgmt, and data integration documentation.

You will translate business requirements into Salesforce solutions while ensuring regulatory compliance and maximizing platform value, with a focus on governance, testing, and

Qualifications

• 3+ years of experience as a Salesforce Admin or similar role.
• Strong knowledge of Salesforce declarative customization and configuration.
• Understanding of financial services compliance and security requirements.
• Proven ability to manage user adoption and drive organizational change.

Responsibilities

• Design and implement declarative Salesforce solutions using platform-native features.
• Configure system settings, workflows, automation, and metadata customizations.
• Maintain documentation of configurations and processes for governance.
• Ensure customizations comply with regulatory standards and policies.
• Develop and execute testing protocols before production deployment.
• Document validation results and escalate defects for remediation.
• Create and maintain data mappings for Salesforce data exchanges with other apps.
• Track data lineage and ensure data governance and audit readiness.
• Monitor adoption metrics and deliver user training materials.

Skills

Salesforce Admin

Declarative Customization

User Adoption

Documentation

Compliance Knowledge

Data Mapping

Education

Salesforce ADM 201 Certification

Tools

Salesforce Advisor Desktop

ETL & Data Integration

Data Mapping Tools

Job description

RBC Capital Markets, LLC is seeking a Salesforce Product Administrator to configure, maintain, and optimize Salesforce platform solutions for financial services operations and digital transformation. The role emphasizes declarative customization, user adoption strategies, license mgmt, and data integration documentation.

You will translate business requirements into Salesforce solutions while ensuring regulatory compliance and maximizing platform value, with a focus on governance, testing, and