Salesforce Platform Admin & Release Lead

First Command; Fort Worth, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

First Command is seeking a Salesforce Administrator to optimize and evolve our Salesforce platform across Financial, Marketing, Service, and Experience Clouds. You will maintain day-to-day configuration, support, and system improvements while collaborating with business leaders and SMEs to deploy new processes.

The ideal candidate will have five years of SFDC admin experience, strong SQL/SOQL skills, and a track record of delivering practical, scalable solutions in a SAFe environment.

Qualifications

• Five years of SFDC administrator experience, preferably across Financial, Marketing, Experience, and/or Service Clouds.
• Experience with SQL and SOQL to support integrations.
• Demonstrated ability to communicate effectively at all levels of the organization.

Responsibilities

• Serve as a system administrator for the Salesforce.com environment with ~2,500 users.
• Handle all basic administrative functions including user accounts, reports and dashboards, workflows and other routine tasks.
• Coordinate the evaluation, scope and completion of new development requests.
• Collaborate with training to grow Salesforce skills across the organization and field users.
• Actively participate in SAFe planning, prioritization, and execution of features.
• Develop elegant and simple solutions and perform extensive system testing.

Skills

SQL

SOQL

Team player

Deadline driven

Communication

Analytical thinking

Problem solving

Requirements gathering

Impact assessment

SAFe experience

Education

Bachelor’s degree in Business/CS/Engineering or equivalent

Tools

Salesforce platform

AppExchange

Job description

First Command is seeking a Salesforce Administrator to optimize and evolve our Salesforce platform across Financial, Marketing, Service, and Experience Clouds. You will maintain day-to-day configuration, support, and system improvements while collaborating with business leaders and SMEs to deploy new processes.

The ideal candidate will have five years of SFDC admin experience, strong SQL/SOQL skills, and a track record of delivering practical, scalable solutions in a SAFe environment.