Salesforce Administrator | Scale CRM for 2,500+ Users

First Command Financial Services, Inc.; Fort Worth (TX); Hybrid; USD 75,000 - 110,000; Full time

Job summary

First Command Financial Services, Inc. is seeking a Salesforce Administrator to drive the ongoing innovation of our Salesforce platform across Financial, Marketing, Service, and Experience Clouds.

You will configure daily operations for ~2,500 users, manage roles, permissions, data integrity, and release management, while coaching users and collaborating with leaders to optimize business processes. A Salesforce Admin Certification is required along with 5+ years of SFDC experience; a Bachelor's

Qualifications

• Minimum five years of experience as a SFDC administrator, preferably within the Financial, Marketing, Experience, and/or Service Clouds.
• Salesforce Administrator Certification required.
• Bachelor’s degree in Business, CS, CE, or equivalent experience preferred.

Responsibilities

• Administer Salesforce with ~2,500 users, handling user accounts, reports, dashboards, and workflows.
• Maintain data integrity and manage release management and UAT support.
• Collaborate with business and IT to implement new processes and app enhancements.
• Support adoption and provide user coaching across the organization.

Skills

SQL & SOQL

Team player

Problem solving

Communication

Agile / SAFe

Education

Bachelor’s degree in Business, Computer Science, Computer Engineering, or related field

Tools

Salesforce

Job description

First Command Financial Services, Inc. is seeking a Salesforce Administrator to drive the ongoing innovation of our Salesforce platform across Financial, Marketing, Service, and Experience Clouds.

You will configure daily operations for ~2,500 users, manage roles, permissions, data integrity, and release management, while coaching users and collaborating with leaders to optimize business processes. A Salesforce Admin Certification is required along with 5+ years of SFDC experience; a Bachelor's