Salesforce & Marketing Cloud Technical BA

GlobalPoint; Atlanta (GA); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading technology consultancy based in Atlanta is seeking a Technical Business Analyst proficient in Salesforce and Marketing Cloud. The successful candidate will provide support, manage reporting capabilities, and collaborate with multiple teams to enhance data management solutions. Strong problem-solving abilities are essential, along with certifications in Salesforce. This role involves ensuring data quality and consistency while documenting processes for operational excellence.

Qualifications

• Strong skills in needs analysis and eliciting requirements from technical and non-technical teams.
• Exceptional problem-solving skills with knowledge of Salesforce.
• Experience with project management tasks including requirements writing.

Responsibilities

• Provide ongoing user support for complex Salesforce issues.
• Create advanced reports and dashboards in Salesforce.
• Collaborate with teams to translate business needs into Salesforce solutions.

Skills

Salesforce Certified Business Analyst

Salesforce Certified Administrator

Salesforce Trailhead knowledge

Needs analysis

Problem-solving

Tools

Salesforce CRM

Marketing Cloud

IT Business Management

Miro

Microsoft 365 suite

Job description

A leading technology consultancy based in Atlanta is seeking a Technical Business Analyst proficient in Salesforce and Marketing Cloud. The successful candidate will provide support, manage reporting capabilities, and collaborate with multiple teams to enhance data management solutions. Strong problem-solving abilities are essential, along with certifications in Salesforce. This role involves ensuring data quality and consistency while documenting processes for operational excellence.