Salesforce Life Sciences Lead Architect: Patient Services

Deloitte France; Miami (FL); On-site; USD 141,000 - 278,000; Full time

Job summary

Deloitte seeks a Salesforce Life Sciences Lead Technical Architect to own solution architecture for Life Sciences Cloud implementations spanning Patient Services and Customer Engagement across multi-region environments.

You will define end-to-end architecture across application, data, and integrations using Salesforce Data Cloud and Databricks, establishing security, governance, and release guardrails, and collaborating with stakeholders to ensure resilient, scalable solutions.

Qualifications

• 10+ years consulting and/or CRM implementation experience.
• 5+ years life sciences industry experience.
• 2+ end-to-end implementations delivering Life Sciences Cloud (Patient Services and Customer Engagement).
• Experience delivering 1+ multi-region deployment integrating Salesforce Data Cloud with Databricks, and enabling agentic capabilities.
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
• Bachelor's degree, or equivalent relevant work experience.
• Limited immigration sponsorship may be available.

Responsibilities

• Own solution architecture for Salesforce Life Sciences Cloud implementations focused on Patient Services and Customer Engagement.
• Define end-to-end architecture across application, data, and integrations using Salesforce Data Cloud, Databricks, and emergent agentic platforms.
• Set architecture standards and governance for global delivery with regional deployments; lead design reviews and key technical decisions.
• Establish security, environment, and release guardrails; collaborate with business and technology stakeholders to ensure resilient, performant solutions.

Skills

CRM implementation

Consulting

Client engagement

Architecture governance

Education

Bachelor's degree or equivalent

Tools

Salesforce Data Cloud

Databricks

CI/CD pipelines

Job description

Deloitte seeks a Salesforce Life Sciences Lead Technical Architect to own solution architecture for Life Sciences Cloud implementations spanning Patient Services and Customer Engagement across multi-region environments.

You will define end-to-end architecture across application, data, and integrations using Salesforce Data Cloud and Databricks, establishing security, governance, and release guardrails, and collaborating with stakeholders to ensure resilient, scalable solutions.