Salesforce Implementation & Client Success Manager

Bariatric Centers of America; Atlanta (GA); Remote; USD 100,000 - 125,000; Full time

Job summary

Join a dynamic team as a Salesforce Implementation & Client Success Manager, where you'll lead client onboarding and system configuration in a fully remote environment. Utilize your Salesforce expertise to enhance client satisfaction through effective demos, tailored training sessions, and ongoing support. This role offers an exciting chance to impact healthcare technology while growing with the company.

Benefits

Equity options available

Impactful role in a growing company

Qualifications

• 2+ years of Salesforce Administrator experience.
• Strong communication skills to present and demo software.
• Experience with Salesforce managed packages desirable.

Responsibilities

• Conduct tailored product demos for prospective clients.
• Lead onboarding for new clients and conduct initial and ongoing training.
• Serve as the main point of contact for clients post-implementation.

Skills

Communication

Problem-solving

Organization

Education

Salesforce Administrator certification

Job description

Salesforce Implementation & Client Success Manager

Salesforce Implementation & Client Success Manager

We’re seeking a dynamic and detail-oriented Salesforce Solutions Managerto lead client onboarding, system configuration, and ongoing relationship management. This hybrid role combines technical Salesforce administration with client-facing responsibilities, including product demos, requirement gathering, and ongoing support.

Key Responsibilities

• Conduct tailored product demos for prospective clients
• Lead onboarding for new clients, including gathering individual client requirements and conducting initial and ongoing client training
• Configure client orgs based on requirements: custom fields, page layouts, flows, email templates, alerts, etc.
• Scrub and upload client data into the Salesforce org
• Serve as the main point of contact for clients post-implementation, maintaining regular communication to ensure satisfaction, drive adoption, gather feedback, and relay enhancement requests to the development team.
• Lead monthly client group sessions for product feedback and collaboration
• Attend weekly meetings with the dev team to share client insights and align on the roadmap

Ideal Candidate Qualifications

• 2+ years of Salesforce Administrator experience (certified preferred)
• Experience with Salesforce managed packages (especially OEM deployments) highly desirable
• Previous exposure to healthcare technology or healthcare client workflows is a plus
• Strong communication skills with ability to present and demo software effectively
• Highly organized, self-motivated, and able to juggle multiple client implementations
• Enjoys problem-solving and proactively finding ways to improve the client experience

Why Join Us?

We’re a small, agile team on a mission to make a real impact in the healthcare space. As an early team member, you’ll be instrumental in shaping not just our product and processes — but our company culture and direction. This is a unique opportunity to grow with us as we scale.

We’re looking for someone who’s excited about building healthcare products, wearing multiple hats, and collaborating closely with leadership and the product team. As the company grows, this role has strong potential to evolve into a leadership or management position.

In addition to a competitive salary, we offer equity — because we believe in sharing the value we’re creating together.

This is a fully remote position based in the United States.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Hospitals and Health Care

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