Salesforce Functional Consultant

Platinum Cubed LLC; United States; Remote; USD 110,000 - 130,000; Full time

Job summary

An established industry player is seeking a Functional Consultant to join their innovative team. In this pivotal role, you will leverage your expertise in Salesforce to build strong client relationships and deliver tailored solutions. Your analytical skills will guide clients in optimizing their business processes while ensuring high satisfaction. This remote position offers the chance to work collaboratively with a talented team, driving impactful change and fostering innovation. If you are passionate about technology and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 3+ years of Salesforce consulting experience and multiple implementations.
• Strong communication skills and proficiency in project management methodologies.

Responsibilities

• Serve as the primary contact for clients, understanding their unique needs.
• Design Salesforce solutions and translate business requirements into actionable plans.

Skills

Salesforce Consulting

Project Management

Google Suite

Analytical Skills

Communication Skills

Education

Salesforce Certifications

Tools

Salesforce

Google Suite

Job description

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U.S. BASED REMOTE POSITION. Visa sponsorship is not eligible

Role Summary

As a pivotal member of the Platinum Cubed team, the Functional Consultant plays a critical role in driving successful client engagements. As the primary point of contact, you will build strong relationships with clients, serving as their trusted advisor throughout the project lifecycle. Your expertise in solution design and functional consulting will enable you to understand clients' unique business processes, translate requirements into actionable plans, and deliver customized Salesforce solutions. By leveraging your strong analytical and problem-solving skills, you will guide clients towards optimized work processes and cultivate innovation within their organizations. Your ability to effectively communicate complex concepts and instill trust will be paramount in building lasting partnerships and ensuring client satisfaction

Task Summary

• Serve as the primary point of contact for clients, building strong relationships and understanding their unique business requirements.
• Collaborate with stakeholders to gather and document business processes, functional requirements, and system specifications.
• Design comprehensive Salesforce solutions that align with clients' needs and industry best practices.
• Conduct workshops and facilitate discussions to elicit client requirements and validate proposed solutions.
• Translate business requirements into actionable project plans, including timelines, deliverables, and resource allocation.
• Customize Salesforce applications using declarative configuration, workflows, and validation rules.
• Collaborate with development teams to ensure smooth integration of custom components and third-party applications.
• Conduct thorough testing and quality assurance to ensure solutions meet client expectations.
• Provide ongoing support and guidance to clients during implementation, including user training and change management.
• Continuously explore innovative approaches and emerging technologies to optimize work processes and deliver added value to clients.
• Collaborate with our sales team as an expert when needed.
• Provide guidance towards team members
• And any other tasks that may be assigned that align with this position.

We at Platinum Cubed are a competency based organization. Which are Observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

• Manages Complexity: Navigate complex business challenges and provide simplified solutions that meet clients' objectives.
• Manages Ambiguity: Thrive in ambiguous situations, adapt to changing requirements, and find clarity amidst uncertainty.
• Communicates Effectively: Demonstrate excellent communication skills to convey complex concepts and build trust with clients and team members.
• Cultivates Innovation: Foster a culture of innovation by identifying opportunities for improvement and recommending creative solutions.
• Decision Quality: Make well-informed decisions based on analysis, experience, and understanding of clients' needs.
• Optimizes Work Processes: Streamline business processes and workflows to enhance productivity and optimize resource utilization.
• Instills Trust: Establish credibility with clients through reliable and transparent communication, and consistently delivering high-quality solutions.

Minimal Requirements

Minimum skill sets required for this role include:

• 3+ years of Salesforce Consulting experience
• Experience implementing multiple Salesforce solutions, including Sales Cloud or Service Cloud
• Consulting and Project Management experience using both waterfall and agile methodologies
• Proficient with Google Suite
• Strong Communication skills via; written, verbal and presentation methods
• Currently 5-25% travel required
• Required Salesforce Certifications:
• Associate (If Admin achieved after 2022)
• Administrator
• Business Analyst
• User Experience
• FSC Accreditation
• Plus 1 or more of the following Salesforce Certifications:

Advanced Administrator

Service Cloud

Experience Cloud

Pardot Specialist

Preferred Requirements

Preferred skill sets for this role include:

• 5 years of Salesforce experience
• Experience leading business process engineering meetings
• Document business solutions in design documentation
• Design reports & dashboards to meet business needs

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change

Company Summary

Platinum Cubed is a leading technology consulting firm specializing in Salesforce integration and optimization. Our mission is to empower businesses with innovative solutions that enhance their operational efficiency and drive sustainable growth. With a deep understanding of Salesforce's capabilities, we help our clients leverage this powerful platform to achieve their business objectives. At Platinum Cubed, we are committed to excellence, collaboration, and delivering exceptional results. Everything we do at Platinum Cubed is shaped by our core values:

• Honesty & Integrity
• Customer Focus
• Merit-Based Opportunity
• Modesty & Humility
• Teamwork & Respect

These values define who we are and how we act as a company.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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