Salesforce Functional Specialist - Remote

Dentsu Aegis Network Ltd.; Kansas; Remote; USD 68,000 - 111,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Functional Specialist, where you'll lead implementation projects and deliver innovative solutions that transform businesses. This role involves collaborating with clients to design and implement Salesforce Sales/Service Cloud solutions, ensuring best practices are followed. You will be part of a dynamic team that values creativity and collaboration, working on exciting projects that make a real impact. If you're passionate about Salesforce and eager to drive change, this opportunity is perfect for you.

Benefits

Medical, vision, and dental insurance

Life insurance

Short-term and long-term disability insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Qualifications

• 3-5 years of Salesforce experience with core platform implementations.
• Strong knowledge of Salesforce customization and best practices.

Responsibilities

• Lead implementation projects for Salesforce solutions tailored to clients.
• Analyze business processes to identify optimization opportunities.

Skills

Salesforce Administration

Salesforce Sales Cloud

Salesforce Service Cloud

Process Improvement

Data Migration

Education

Salesforce Certifications (Administrator, Advanced Administrator, Platform App Developer)

Sales Cloud Consultant Certification

Service Cloud Consultant Certification

Tools

Atlassian Suite

Job description

Salesforce Functional Specialist - Remote

Salesforce Functional Specialist - Remote

Apply locations USA – Remote – Kansas – Central Time

Job Description:

About Our Team

This team is passionate about creating innovative Salesforce solutions to transform businesses. We specialize in Salesforce Sales/Service Cloud, Loyalty Management, and Salesforce Industries implementations. We thrive on innovation, creativity, collaboration, and out-of-the-box thinking as we deliver exceptional results for our clients.

About The Role

We are looking for a Functional Specialist in the Salesforce space who will help to lead implementation projects for our client businesses. You will help to design and drive the implementation of client solutions that leverage the core Sales/Service Cloud platform. You are a thought leader among the project team and for your clients and will collaborate closely with both the project team and the client.

Responsibilities

• You will work as part of a delivery team dedicated to the implementation of a custom Salesforce core platform solution for clients.
• You will assist with the design of Salesforce core platform (Sales, Service, Loyalty Management) solutions for clients.
• You will serve as a Subject Matter Expert on methods and techniques for platform customization, development, and data migration practices.
• You will lead the on-platform configuration/implementation of Salesforce core platform solutions for clients.
• You will create various diagrams and flowcharts as are appropriate for each individual project.
• You will analyze complex business processes, identify opportunities for process improvement, and propose solutions to optimize Salesforce.
• You will stay updated on new Salesforce functionalities, best practices, and industry trends to recommend solutions.
• You will promote adherence to best practices for configuration, testing, and deployment.

Qualifications

• Required certifications (at least one of): Administrator, Advanced Administrator, Platform App Developer
• Desired Certifications (any of): Sales Cloud Consultant, Service Cloud Consultant
• 3-5 years of experience as a Salesforce professional
• 2+ years of experience implementing multiple Salesforce Sales/Service Cloud solutions.
• Previous experience implementing custom Sales/Service Cloud solutions.
• Previous experience implementing Salesforce Loyalty Management solutions is a plus.
• Experience with the Atlassian suite or comparable products for feature/ticket backlog management and documentation.
• Experience assessing Salesforce solutions to ensure compliance with industry or regional regulations and appropriate security standards.

The annual salary range for this position is $68,000-$110,400. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.