Salesforce Engagement Manager - RCA

Capgemini; Bridgewater (MA); Hybrid; USD 82,000 - 193,000; Full time

Benefits offered by this job

Paid time off 12–25 days

Health, dental, vision coverage

401(k) / RRSP

Life and disability insurance

Employee assistance programs

Job summary

Capgemini is seeking an experienced Engagement Manager to lead a Salesforce Revenue Cloud Advanced transformation, spanning strategy to deployment and adoption. You will manage executive stakeholders, oversee budgets over $3M, and guide cross-functional teams across onshore and offshore delivery models.

The role requires 10+ years in consulting and program delivery, with 5+ years in Salesforce transformations and strong governance and change-management capabilities.

Qualifications

• 10+ years of consulting, program management, and enterprise transformation delivery experience.
• 5+ years leading Salesforce transformation programs.
• Proven experience delivering Salesforce Revenue Cloud Advanced (RCA), Salesforce CPQ, or complex Quote-to-Cash implementations.
• Strong executive stakeholder management and communication skills with C-suite exposure.
• Budgets exceeding $3M and global delivery experience.

Responsibilities

• Serve as the primary engagement lead and trusted advisor to business and technology executives.
• Lead end-to-end Salesforce Revenue Cloud Advanced transformation programs from strategy through deployment and adoption.
• Drive QTC transformation including CPQ, product catalog, pricing, contract management, and billing.
• Manage program scope, budgets, timelines, risks, dependencies and delivery quality.
• Lead cross-functional teams across onshore and offshore delivery models.
• Facilitate governance reviews, steering committees, status reporting, and stakeholder communications.

Skills

Engagement mgmt

Salesforce RCA

Salesforce CPQ

Program management

Executive stakeholder mgmt

Tools

Salesforce Revenue Cloud

Salesforce CPQ

Billing systems

Contract management tools

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role Location

This is a hybrid role based in Washington, DC Metro Area

About The Job You’re Considering

Capgemini is seeking a highly experienced Engagement Manager (EM) to lead a large-scale Salesforce Revenue Cloud Advanced (RCA) Transformation program. This client-facing leadership role will be responsible for driving end-to-end program delivery, managing executive stakeholder relationships, overseeing governance and financial performance, and ensuring the successful transformation of Quote-to-Cash (QTC) business processes.

The ideal candidate is a seasoned Salesforce transformation leader with deep expertise in Revenue Cloud, CPQ, and enterprise Quote-to-Cash initiatives, capable of guiding executive stakeholders and delivering complex business transformation programs.

Your Role

• Serve as the primary engagement lead and trusted advisor to business and technology executives.
• Lead end-to-end Salesforce Revenue Cloud Advanced transformation programs from strategy through deployment and adoption.
• Drive Quote-to-Cash (QTC) business process transformation, including:
  • CPQ (Configure, Price, Quote)
  • Product Catalog Management
  • Pricing and Discounting
  • Contract Management
  • Subscription Lifecycle Management
  • Amendments and Renewals
  • Billing and Invoicing & Revenue Management
• Manage overall program scope, budget, timelines, risks, dependencies, and delivery quality.
• Lead cross-functional teams consisting of architects, functional consultants, developers, testers, and business stakeholders across onshore and offshore delivery models.
• Facilitate executive governance reviews, steering committee meetings, status reporting, and stakeholder communications.
• Ensure successful business value realization, user adoption, change management, and deployment outcomes.
• Drive issue resolution and strategic decision-making across multiple workstreams.
• Partner with client executives to align technology solutions with business objectives.

Your Skills and Experience

• 10+ years of consulting, program management, and enterprise transformation delivery experience.
• 5+ years leading Salesforce transformation programs.
• Proven experience delivering Salesforce Revenue Cloud Advanced (RCA), Salesforce CPQ, or complex Quote-to-Cash implementations.
• Strong executive stakeholder management and communication skills, with experience engaging C-suite and business leaders.
• Demonstrated success managing large-scale transformation programs with budgets exceeding $3M.
• Deep understanding of subscription-based, recurring revenue, and SaaS business models.
• Strong leadership experience managing geographically distributed teams.
• Ability to balance strategic planning with hands‑on program execution.
• Must be based in or near Arlington, VA / Washington DC Metro Area.
• Ability to work onsite at client offices as required.

Preferred Certifications

• Salesforce Revenue Cloud Accreditation or equivalent Revenue Cloud experience.
• Salesforce CPQ Specialist Certification.
• Salesforce Administrator Certification.
• PMP (Project Management Professional).
• SAFe Agilist Certification.
• #LI-MS4

Salary and Benefits

The base compensation range for this role in the posted location is: $82,082 - $193,440. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.