Salesforce Solution Architect

Capgemini; Seattle, Bellevue (WA, WA); On-site; USD 73,000 - 174,000; Full time

Job summary

Capgemini is seeking an experienced Salesforce Solution Architect to lead the design and implementation of scalable, high-performing Salesforce solutions in the U.S. market.

You will define the overall Salesforce architecture, ensure alignment with business objectives, and drive technical excellence across all Salesforce initiatives. The role requires deep Service Cloud expertise, strong governance skills, and the ability to lead cross-functional teams.

Qualifications

• Minimum 5 years Salesforce implementation experience as a Solution Architect.
• Proven expertise in Salesforce Service Cloud and related capabilities.
• Strong understanding of Salesforce architecture, data modeling, security, and integrations.
• Experience leading technical design and governance processes.
• Salesforce Certifications: Service Cloud, Experience Cloud (required).
• Familiarity with Revenue Cloud and handling sensitive data.
• Excellent communication and documentation skills.

Responsibilities

• Lead design and implementation of scalable Salesforce solutions.
• Define overall Salesforce architecture aligned with business objectives.
• Drive technical excellence across Salesforce initiatives.
• Oversee data modeling, security, and integrations.
• Lead governance and technical design processes.

Skills

Salesforce Service Cloud

Salesforce Experience Cloud

Salesforce Architecture

Data Modeling

Security & Compliance

Integrations

DevOps

Governance

Technical Leadership

Communication

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

About the job you're considering

We are seeking an experienced Salesforce Solution Architect with deep expertise in Service Cloud capabilities to lead the design and implementation of scalable, high-performing Salesforce solutions. This role will be responsible for defining the overall Salesforce architecture, ensuring alignment with business objectives, and driving technical excellence across all Salesforce initiatives.

Your skills and experience

• Minimum 5 years of Salesforce implementation experience as a Solution Architect.
• Proven expertise in Salesforce Service Cloud and related capabilities.
• Strong understanding of Salesforce architecture components, including data modeling, security, integrations, and DevOps.
• Experience leading technical design and governance processes.
• Salesforce Certifications: Service Cloud, Experience Cloud (required).
• Experience with Revenue Cloud and handling sensitive data (e.g., export control).
• Familiarity with analytics tools and integration frameworks.
• Excellent communication and documentation skills.

The base compensation range for this role in the posted location is:$73,150 - $174,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick LeaveMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insuranceEmployee assistance programsOther benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.