Salesforce Education Cloud Data Integrations Specialist

Old Dominion University; Norfolk (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Old Dominion University is seeking a Data Integration Specialist for the ODU CRM Team to bridge the CRM, enterprise integration staff, and campus stakeholders, building a 360-degree view of the student in Salesforce Education Cloud.

You will lead requirements gathering, document data mappings, and debug pipelines connecting Banner, Common App, and Axiom Elite, translating business needs into actionable technical tasks to support recruitment, enrollment, and retention.

Qualifications

• Experience creating and optimizing data integrations and ETL/ELT processes.
• Ability to translate business needs into technical requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration across teams.
• Experience with enterprise systems and data mapping.

Responsibilities

• Lead requirements gathering and documentation for data pipelines.
• Debug and validate data flows between Banner, Common App, and Axiom Elite.
• Collaborate with CRM and enterprise integration teams.
• Provide end-user support through tickets and training.

Skills

ETL/ELT processes

Salesforce architecture

API architectures

SQL querying

Data integration

Education

Bachelor’s degree in Computer Science/IT or related field

Master’s degree preferred

Tools

Salesforce Education Cloud

Axiom Elite

Informatica

Snowflake / AWS S3

Job description

Old Dominion University is seeking a Data Integration Specialist for the ODU CRM Team to bridge the CRM, enterprise integration staff, and campus stakeholders, building a 360-degree view of the student in Salesforce Education Cloud.

You will lead requirements gathering, document data mappings, and debug pipelines connecting Banner, Common App, and Axiom Elite, translating business needs into actionable technical tasks to support recruitment, enrollment, and retention.