Salesforce Developer – Public Sector & Service Cloud (DC Metro)

Cloud SynApps Inc.; Vienna (VA); On-site; Full time

Job description

Cloud SynApps is a fast-growing consulting and systems integration firm that focuses on cloud applications, primarily on Salesforce-based platforms. Cloud SynApps has its major operations in Canada, the USA, and India. We’ve actively built our Salesforce practice and have quickly grown into one of the strongest Systems Integrators within the Salesforce Public Sector space. While Public Sector is our passion, we are also growing into other areas like health, AWS & higher education.

We have implemented Salesforce solutions for several municipal, provincial/state, federal, and public sector clients. Our consultants and associates have deep industry expertise and live by our core values. We also invest heavily in developing unique Salesforce-based solutions and accelerators, which, in our experience, are required by our clients.

We believe in full transparency in whatever we do for our clients and internally, working with our associates. We are quickly growing, and that brings additional responsibility to treat everyone with respect and dignity. Integrity is one of our most important and foundational values. We follow ethical principles and always acknowledge the value each associate, partner, and client brings to the table.

Position Overview

We are seeking experienced Salesforce Developers, 4+ years, to support enterprise-level Salesforce implementations and enhancements with a strong focus on Public Sector Solutions (PSS), Service Cloud, and Sales Cloud. The ideal candidates will have hands‑on development experience in Salesforce technologies and the ability to work in a fast-paced Agile environment. Candidates must be based in or willing to relocate to the DC Metro area.

Key Tasks and Responsibilities

• Design, develop, customize, and maintain Salesforce applications and solutions
• Work extensively on Salesforce Public Sector Solutions (PSS), and Service Cloud implementations. Sales Cloud experience is a plus.
• Develop and enhance Apex classes, triggers, Lightning Web Components (LWC), Aura Components, and Flows
• Build and support integrations between Salesforce and external systems using REST/SOAP APIs
• Collaborate with business analysts, architects, and stakeholders to work on requirements and deliver scalable solutions
• Participate in Agile/Scrum ceremonies including sprint planning, stand‑ups, and retrospectives
• Perform unit testing, code reviews, deployment activities, and production supportEnsure solutions adhere to Salesforce best practices, security standards, and Federal compliance requirements
• Troubleshoot issues, optimize system performance, and provide ongoing enhancements

Skills and Qualifications

• 4-5+ years of hands‑on Salesforce Development experience
• Mandatory experience with: Salesforce Public Sector Solutions (PSS) & Service Cloud
• Experience with Sales Cloud is highly preferred
• Strong proficiency in: Apex, Lightning Web Components (LWC), Aura Components, SOQL/SOSL, Salesforce Flows and Process Automation
• Experience with Salesforce integrations and APIs
• Knowledge of Salesforce security model, profiles, roles, and permission sets
• Experience working on US Federal/Government projects is preferred
• Public Trust Clearance required and eligible to obtain it
• Secret Clearance is highly preferred and eligible to obtain it
• Salesforce certifications, such as Platform Developer I/II or Administrator, are required
• Strong communication, analytical, and problem‑solving skills

Location

DC Metro Area (Candidates must be based in or willing to relocate to the DC Metro area)