Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation)

Delan Associates, Inc; Alpharetta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Delan Associates, Inc. in Alpharetta, GA is seeking a skilled Salesforce Developer to join our team and deliver AI-driven CRM solutions using Agentforce and Salesforce Einstein capabilities.

The role focuses on building scalable applications, integrating systems, and enhancing customer/agent experiences with intelligent automation. You will design, develop, and optimize solutions on Sales Cloud, Service Cloud, and Experience Cloud, collaborating with stakeholders to gather requirements and

Qualifications

• 5+ years of Salesforce development experience.
• Hands-on with Apex, LWC, Visualforce, and Salesforce Flows.
• Experience with Agentforce / Einstein AI.
• Experience with Service Cloud and omni-channel workflows.
• Experience with Salesforce integrations and security architecture.

Responsibilities

• Design and implement Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Build and optimize Agentforce AI solutions, including virtual agents and automation flows.
• Develop custom components using Apex, LWC, Visualforce, and Flow automation.
• Configure Flows, Process Builder, and workflow automation for business processes.
• Integrate Salesforce with external systems via REST/SOAP APIs.
• Leverage Einstein AI / Agentforce capabilities to improve processes and engagement.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Perform code reviews, troubleshoot issues, and optimize performance.

Skills

Salesforce development

Apex/LWC/Visualforce

Einstein AI / Agentforce

Service Cloud / omni-channel

Data modeling & security

Salesforce integrations

CI/CD tools (Copado/Gearset)

Tools

Copado

Gearset

Job description

Job Description:- Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GA

Interview Mode: The final round will be face-to-face (F2F).

Job Summary

We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.

Key Responsibilities

• Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
• Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.
• Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)
• Configure and manage Flows, Process Builder, and workflow automation
• Integrate Salesforce with external systems via REST/SOAP APIs
• Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement
• Collaborate with stakeholders to gather requirements and deliver scalable solutions
• Perform code reviews, troubleshoot issues, and optimize performance
• Ensure adherence to Salesforce best practices, governance, and security standards

Required Skills & Experience

• Overall 5+ years of Salesforce development experience.
• Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools
• Proven experience with Agentforce / Salesforce AI / Einstein AI
• Experience working with Service Cloud (case management, omni-channel, automation)
• Strong understanding of data modeling, sharing rules, and security architecture
• Experience in Salesforce integrations
• Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)

Key Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to work in a fast-paced, client-facing environment
• Focus on delivering scalable, high-quality solutions
• Salesforce Certifications, Platform Developer I/II
• AI / Einstein / Agentforce certifications (preferred)
• Experience with Salesforce Data Cloud or AI-based automation
• Exposure to chatbots, conversational AI, and virtual agent solutions
• Prior experience in Agile/Scrum environments

Nice to Have

• Experience in Financial Services / Fintech domain
• Knowledge of Omni-Channel routing, Service Console, and CRM analytics