Salesforce Developer

Stop Soldier Suicide; United States; Remote; USD 100,000 - 110,000; Full time

Job summary

Stop Soldier Suicide is seeking a mission-driven Salesforce Administrator & Developer to join their team. This role entails system maintenance, optimization, and the development of scalable solutions. Candidates must possess relevant Salesforce certifications and have at least 3 years of experience, focusing on maximizing system efficiency to support the organization's mission.

Benefits

401(k)

Medical insurance

Vision insurance

Paid maternity leave

Paid paternity leave

Disability insurance

Qualifications

• 3+ years of experience in a Salesforce Administrator role.
• Strong knowledge of Salesforce processes and functionalities.
• Experience with Health Cloud and Nonprofit Success Pack (NPSP).

Responsibilities

• Manage Salesforce environment, ensuring proper functioning and updates.
• Coordinate external vendor development work.
• Build reports and dashboards for enhanced data visibility.

Skills

Salesforce Administration

Problem Solving

Team Collaboration

Data Management

Education

Salesforce Administrator certification

Health Cloud Accreditation

Job description

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Join to apply for the Salesforce Developer role at Stop Soldier Suicide

Direct message the job poster from Stop Soldier Suicide

We’re seeking a mission-driven Salesforce Administrator & Developer to join our lean, high-impact team. In this dual role, you’ll wear both hats tackling system maintenance and optimization while also building creative, scalable solutions to support our life-saving mission. We’re looking for someone who thrives on solving problems, enjoys digging into the details, and is passionate about supporting systems that make a real world impact.

Reporting to the Wellness Center Operations Manager, the Salesforce Administrator & Developer will serve as a trusted advisor and leader who partners with key stakeholders to oversee the day-to-day management and maintenance of the Salesforce environment, which includes the Salesforce Nonprofit Success Pack (NPSP), Health Cloud, Form Titan and connected API Accounts. They’ll need to be deeply familiar with the needs and vision that the SSS team has outlined and work in lock-step with external development teams to ensure proper system functioning. Their primary responsibilities will focus on User Management, Data Management, Customization, System Architecture, Training and Support, Report & Dashboard Creation, and System Maintenance across both Salesforce Organizations. This role will also be responsible for validating solutions that will maintain integrity over time, scale as the number of users increases, and that won’t incur technical debt or require manual changes as time goes on.

Our headquarters are located in North Carolina, but our focus is assembling the right team to accomplish our goal. Candidates who live in the United States but are outside our geographic area work fully remote, provided they are flexible in accommodating various time zone differences (EST or CST preferred).

RESPONSIBILITIES

The Salesforce Administrator & Developer shares our passion for saving the lives of veterans, thrives in a fast-paced environment, and will be entrusted with the following key responsibilities:

• Works across functional teams to enhance existing Salesforce functionality, deliver business critical projects and incremental improvements to enhance user experience, data quality and operational efficiencies.
• Provides expert counsel on planned implementation of Health Cloud features and functionality, liaising with stakeholders at all levels, to ensure proposed solutions will meet the unique needs of our organization.
• Maintains the NPSP Salesforce environment to support current configuration and future development needs.
• Builds strong working relationships with key stakeholders, act as a consultant to understand their needs and translate business needs into technical requirements or solutions.
• Coordinates external Salesforce vendor development work to ensure alignment with organizational priorities and clear development cycle best practices are followed.
• Clearly documents technical requirements, processes and solutions; maintains the organization’s Salesforce data architecture, data dictionary and administrative user manuals and guidance documents.
• Imports, exports, and maintains data integrity; manages regular data backups and cleansing.
• Empowers diverse teams through the development of critical reports and dashboards, leveraging Salesforce’s native reporting solutions or other integrated visualization tools.
• Customizes Salesforce to meet business needs, including creating custom objects, fields and page layouts.
• Leverages Salesforce’s native functionality like validation rules, formula fields and declarative development features like process builders and flows to automate key business processes.
• Implements User Management best practices to ensure proper creation, management and deactivation of User profiles and permissions.
• Establishes end-user training solutions, and grows the Salesforce.com skill set across the organization.
• Drives platform security architecture, ensuring SSS is leveraging the needed in-Salesforce tools to manage identity, compliance and the protection of sensitive data.
• Comprehensively tests updates against requirements, oversees UAT and ensures well-managed communication and delivery of changes in our Salesforce environments; reviews Salesforce, Form Titan and integrated product updates and ensures the SSS Salesforce system is optimized to accommodate updates.
• Manages Salesforce.com data feeds and other API integrations.
• Stays ahead of emerging tech solutions or third-party integrations that can be layered on top of the organization’s Salesforce environment to improve/build upon current operational capabilities.
• Informs and oversees implementation of future-term product roadmap and strategy for multiple Salesforce environments and solutions.
• Monitors Salesforce system performance, troubleshoots issues, and implements Salesforce, Form Titan and integrated application updates as needed.
• Performs other duties as assigned.

QUALIFICATIONS

We’re looking for individuals who are committed to the mission, vision and values of Stop Soldier Suicide. In addition, the Salesforce Administrator & Developer should possess the following key attributes:

• Relevant Salesforce certification(s) required. One or more of the following; Salesforce Administrator, Advanced Administrator, Platform App Builder, Health Cloud Accredited Professional, Nonprofit Cloud Consultant, Salesforce Certified Technical Architect (CTA), Salesforce Certified Solutions Architect, Integration Architecture Designer.
• 3+ years of experience in a Salesforce Administrator role, practiced in delivering scalable, sustainable and efficient Salesforce solutions.
• Strong knowledge of flows, processes, Lightning components/pages, actions, custom settings, data loader, app builder, complex validation rules, advanced approvals, and formula fields.
• Experience building reports and dashboards, leveraging Salesforce’s native reporting and dashboarding solutions or other data visualization tools, especially for non-data-experts.
• Strong understanding of software development lifecycle methodologies, principles and best practices (e.g., Agile).
• Health Cloud and Nonprofit Success Pack (NPSP) experience required.
• Experience with Form Titan, Own Backup, and Zapier is a plus.
• Demonstrated ability to work with both technical and non-technical stakeholders, distilling complex technical language into “layman’s” terms.
• Strong metrics orientation with a proven methodology to set achievable goals, regularly measure productivity/progress, and adjust in real-time.
• Demonstrated ability to apply logical thought processing to problem solve and recommend solutions.
• Decisive, diverse, and dynamic leader with high emotional intelligence and a results-driven bias toward action.
• Agile with the ability to thrive in a fast-paced, dynamic environment.
• Excellent spoken and written communication, interpersonal, relationship-building skills; Ability to engage and influence C-suite executives regarding Salesforce.
• Ability to work autonomously and independently seek out solutions to address and overcome obstacles.

Stop Soldier Suicide is committed to nondiscriminatory employment practices that are fully compliant with all federal, state and local laws and regulations, including making reasonable accommodations for its disabled employees as set forth in the Americans with Disabilities Act.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organizations

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Inferred from the description for this job

401(k)

Disability insurance

Paid paternity leave

Medical insurance

Vision insurance

Paid maternity leave

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