Salesforce Developer

Blue Ribbon Global Technologies; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Blue Ribbon Global Technologies in Chicago seeks a detail-oriented Salesforce Administrator to manage, configure, and optimize our Salesforce platform. You will be the primary technical contact and guardian for the Contact Center transformation, ensuring health, security, and performance across a global environment.

The role supports 6,700 agents across 14 countries and requires strong expertise with core Salesforce capabilities such as Flows, Lightning, automation, dashboards and reporting.

Qualifications

• Must have Salesforce Administrator and Service Cloud experience.
• Experience configuring flows, dashboards, and reports.
• Experience managing Salesforce health, security, and optimization.

Responsibilities

• Manage and optimize Salesforce platform for the organization.
• Serve as the primary technical contact for the Contact Center transformation, ensuring platform health and security.
• Collaborate with stakeholders to implement scalable business processes and governance.

Skills

Salesforce Administrator

Service Cloud

Flows

Lightning configuration

Automation

Dashboards

Reporting

Job description

We are seeking a detail-oriented and proactive Salesforce Administrator to manage, configure, and optimize our organization's Salesforce platform. The Salesforce Administrator will be the primary technical point of contact and platform guardian for the Contact Center transformation. You will be responsible for the health, security, and ongoing optimization of a global environment supporting 6,700 agents across 14 countries Required Skills - Salesforce Administrator, Service Cloud, Strong expertise with core Salesforce functionality (Flows, Lightning configuration, automation, dashboards, reporting).

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No