Salesforce Developer

TechDigital Group; Austin (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled software developer to design and maintain high-quality software solutions. In this role, you will be instrumental in understanding client requirements, developing software, and ensuring optimal performance through thorough testing and documentation. You will collaborate with various teams, participate in continuous education, and leverage your technical knowledge to enhance system capabilities. If you are passionate about technology and eager to contribute to impactful projects, this position offers a fantastic opportunity to grow and make a difference in a dynamic environment.

Qualifications

• Strong knowledge of programming languages and software development processes.
• Ability to analyze client requirements and develop effective solutions.

Responsibilities

• Design, test, and maintain software programs ensuring quality assurance.
• Collaborate with teams to gather requirements and provide solutions.

Skills

Software Development

Problem Solving

Root Cause Analysis

Client Requirement Analysis

Documentation

Collaboration

Education

Bachelor's Degree in Computer Science or related field

Tools

Automation Tools

Testing Tools

Job description

Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be employed at a client end and ensure they meet 100% quality assurance parameters.

Do

1. Instrumental in understanding the requirements and design of the product/software
   1. Develop software solutions by studying information needs, studying systems flow, data usage and work processes.
   2. Investigating problem areas followed by the software development life cycle.
   3. Facilitate root cause analysis of the system issues and problem statement.
   4. Identify ideas to improve system performance and impact availability.
   5. Analyze client requirements and convert requirements to feasible design.
   6. Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements.
   7. Conferring with project managers to obtain information on software capabilities.
2. Perform coding and ensure optimal software/module development
   1. Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software.
   2. Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases.
   3. Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
   4. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system.
   5. Ensuring that code is error-free or has no bugs and test failure.
   6. Preparing reports on programming project specifications, activities and status.
   7. Ensure all the codes are raised as per the norm defined for project/program/account with clear description and replication patterns.
   8. Compile timely, comprehensive and accurate documentation and reports as requested.
   9. Coordinating with the team on daily project status and progress and documenting it.
   10. Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders.
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
   1. Capturing all the requirements and clarifications from the client for better quality work.
   2. Taking feedback on a regular basis to ensure smooth and on-time delivery.
   3. Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
   4. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.
   5. Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
   6. Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation.
   7. Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc.
   8. Timely Response to customer requests and no instances of complaints either internally or externally.

Stakeholder Interaction

Stakeholder Type	Stakeholder Identification	Purpose of Interaction
Internal	Lead Software Developer and Project Manager	Regular reporting & updates
Software Developers	For work coordination and support in providing testing solutions
External	Clients	Provide apt solutions and support as per the requirement

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/Skill
  • Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/Client organization – Competent
  • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
  • Technical knowledge – knowledge of various programming languages, tools, quality management standards and processes - Expert

Competency Levels
Foundation	Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent	Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert	Applies the competency in all situations and serves as a guide to others as well.
Master	Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.

• Behavioral Competencies
  • Formulation & Prioritization
  • Innovation
  • Managing Complexity
  • Execution Excellence
  • Passion for Results

Deliver

No.	Performance Parameter	Measure
1.	Continuous Integration, Deployment & Monitoring of Software	100% error free onboarding & implementation, throughput %, Adherence to the schedule/release plan
2.	Quality & CSAT	On-Time Delivery, Manage software, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation
3.	MIS & Reporting	100% on time MIS & report generation