Salesforce Data Quality Lead for Revenue Ops

LM Wind Power / GE; Occidental (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

First Advantage is seeking a Salesforce Data Quality Manager to own the intake, prioritization, and delivery of Salesforce data changes, while leading a team of data stewards, engineers, and analysts. You will partner with Revenue Operations and Finance to ensure data quality, with strong focus on deduplication, enrichment, and governance.

Responsibilities include managing the Jira queue, executing migrations, and delivering weekly data hygiene summaries to directors during US Eastern hours.

Qualifications

• 5+ years of experience in Salesforce data operations, data stewardship, or CRM data quality, including at least two years leading a team.
• Excellent written and verbal English communication skills, with demonstrated experience working with fast-moving, director-level business stakeholders during US Eastern business hours.
• Strong business analysis skills: the ability to elicit and document requirements and translate a business need into a specific, governed data change.
• Hands-on SQL and data manipulation experience, including joins, deduplication logic, profiling, and validation of large record sets.
• Working knowledge of Salesforce data tools such as Data Loader, Workbench, DemandTools or equivalent, and Salesforce reports and list views.
• Experience with account hierarchies, data enrichment providers such as ZoomInfo or Dun & Bradstreet, and deduplication at scale.

Responsibilities

• Own the intake, prioritization, and delivery of all Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes.
• Manage the data team's Jira Service Management queue, including triage, priority definitions, service levels, and weekly throughput.
• Lead acquisition and platform data migrations into Salesforce, including field mapping, validation, and reconciliation, in partnership with data stewards and engineers.
• Publish a weekly data operations summary covering completed data hygiene work, open and resolved sales-blocking items, and risks requiring a decision.
• Communicate proactively with director-level stakeholders during US Eastern business hours: what will be delivered, by when, and what is needed from them.
• Apply and enforce the master data standards for Accounts, Contacts, and account hierarchies, including the master account classification model, parent and child relationships, and alignment with Finance customer records.
• Operate enrichment and deduplication processes using ZoomInfo, DemandTools, Data Loader, and Workbench, with documented rules and audit trails.
• Keep stewardship procedures, runbooks, and field definitions current so that work is repeatable and auditable.
• Data Quality Monitoring: Own the operational data quality reports and dashboards that track completeness, duplication, and standards compliance over time.
• Convert findings from the Senior Data Analyst into remediation plans with owners and dates, and report results back to stakeholders.
• Team Leadership: Manage, coach, and develop the data stewards, data engineers, and data analyst on the data management team.
• Set weekly priorities, review deliverables, and remove blockers.
• Participate in hiring with the Head of DIO and Human Resources, including interviews, scorecards, and onboarding.
• Build team capability in SQL, Salesforce data tools, and requirements analysis.
• What Success Looks Like: First 90 Days: Jira queue defined priorities/SLAs; weekly metrics published; single manager direction.
• First 12 Months: Measurable improvement in account completeness and duplicate rates; migration/enrichment with documented rules; scalable team.

Skills

Data operations

Team leadership

English communication

Business analysis

SQL

Salesforce tools

Tools

Data Loader

Workbench

DemandTools

ZoomInfo

Dun & Bradstreet

Job description

First Advantage is seeking a Salesforce Data Quality Manager to own the intake, prioritization, and delivery of Salesforce data changes, while leading a team of data stewards, engineers, and analysts. You will partner with Revenue Operations and Finance to ensure data quality, with strong focus on deduplication, enrichment, and governance.

Responsibilities include managing the Jira queue, executing migrations, and delivering weekly data hygiene summaries to directors during US Eastern hours.