Salesforce CRM Platform Lead - 12-Month Contract

Macquarie Group; Houston (TX); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Macquarie Group in Houston seeks a contractor to manage and enhance their CRM platform. You will serve as the key link between users and tech teams, ensuring efficient operations and supporting client onboarding and transactions.

Candidates should have over 5 years of Salesforce experience, strong troubleshooting skills, and a proactive approach to platform optimization. This role requires 4 days a week in the Houston office, providing a vibrant collaborative environment.

Qualifications

• 5+ years of experience with Salesforce or a comparable CRM platform.
• Ability to troubleshoot complex issues and manage priorities.
• Experience with client onboarding and transaction lifecycle support.

Responsibilities

• Manage day-to-day operations and enhancements of the CRM platform.
• Oversee platform backlog and prioritize work based on business impact.
• Identify opportunities to improve processes and increase efficiency.

Skills

Salesforce administration

Troubleshooting complex platform issues

Stakeholder management

Proactive and outcome-focused

Job description

Macquarie Group in Houston seeks a contractor to manage and enhance their CRM platform. You will serve as the key link between users and tech teams, ensuring efficient operations and supporting client onboarding and transactions.

Candidates should have over 5 years of Salesforce experience, strong troubleshooting skills, and a proactive approach to platform optimization. This role requires 4 days a week in the Houston office, providing a vibrant collaborative environment.