Salesforce CRM Lead & Data Analytics Specialist

Chicago Fire FC; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Bonus eligibility based on club-wide goals

Diverse and inclusive workplace

Health and wellness benefits

Job summary

Chicago Fire FC is seeking a CRM & Data Analyst to optimize fan data and CRM ecosystem. You will be the primary administrator for Salesforce, working closely with various stakeholders to enhance data quality and fan engagement initiatives.

With 3+ years in Salesforce admin, strong SQL skills, and the ability to manage user experiences, you will play a key role in enabling better business decisions through data integration and reporting. This full-time position offers a competitive salary and bonus opportunities.

Qualifications

• 3+ years of professional Salesforce administration experience with strong CRM understanding.
• Hands-on experience configuring Salesforce including Flows and user management.
• Ability to translate business requirements into scalable CRM solutions.

Responsibilities

• Serve as primary administrator for Salesforce, ensuring platform supports operational needs.
• Manage Salesforce administration including user management and data hygiene.
• Lead CRM onboarding and training for new employees.

Skills

Salesforce administration

SQL

CRM best practices

Data quality management

Education

Bachelor’s degree in relevant field

Tools

Salesforce

Tableau

Sigma

Job description

Chicago Fire FC is seeking a CRM & Data Analyst to optimize fan data and CRM ecosystem. You will be the primary administrator for Salesforce, working closely with various stakeholders to enhance data quality and fan engagement initiatives.

With 3+ years in Salesforce admin, strong SQL skills, and the ability to manage user experiences, you will play a key role in enabling better business decisions through data integration and reporting. This full-time position offers a competitive salary and bonus opportunities.