Salesforce CRM Analyst: Flow Automation & Data Integrity

Jobtailor; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a skilled Salesforce Administrator to manage security, configuration and automation across Salesforce and related apps in the Atlanta area. You will design objects, layouts, validation rules, and dashboards, and build flows while estimating effort for projects and coordinating with offshore/onshore teams.

You will ensure data cleanliness, integrate external systems, and apply data-modeling concepts to maintain process integrity.

Qualifications

• Bachelor's degree required.
• 2+ years in business or IT functions.
• 2+ years as a Salesforce administrator with Sales Cloud on Lightning Experience.
• Salesforce Administrator certification required.
• Consumer products business experience preferred.
• Exposure to Service Cloud, Pardot, Account Engagement.
• Ability to read and understand Apex to troubleshoot with developers.
• Experience with Agile/sprint-based delivery and coordinating with onshore/offshore resources.
• Knowledge of generative AI in CRM and sales workflows.
• Experience integrating Salesforce with external systems.

Responsibilities

• Provide security and administration for Salesforce and related apps.
• Configure custom objects, page layouts, validation rules, and reports/dashboards.
• Design, build, and maintain automation using Salesforce Flow.
• Estimate effort for configuration work and help scope larger requests.
• Coordinate with development resources on handoffs beyond admin config.
• Apply data modeling to protect process integrity and data cleanliness.
• Evaluate third-party add-ons based on value and fit.
• Provide user support, troubleshooting, training, and data loads.
• Partner with cross-functional teams to implement process changes and develop metrics.
• Understand pain points and outline potential solutions.
• Participate in agile process to manage backlog and refine user stories.
• Maintain technical documentation.

Skills

Salesforce Administration

Sales Cloud on Lightning Experience

Apex Troubleshooting

Data Modeling

Data Cleanliness

Reports & Dashboards

Education

Bachelor's degree

Salesforce Administrator Certification

Tools

Salesforce

Service Cloud

Pardot

Account Engagement

Azure DevOps

Generative AI

Job description

Jobtailor is seeking a skilled Salesforce Administrator to manage security, configuration and automation across Salesforce and related apps in the Atlanta area. You will design objects, layouts, validation rules, and dashboards, and build flows while estimating effort for projects and coordinating with offshore/onshore teams.

You will ensure data cleanliness, integrate external systems, and apply data-modeling concepts to maintain process integrity.