Salesforce CG Cloud Admin: Drive Adoption & Excellence

TTI Group; Town of Brookfield (WI); Hybrid; USD 95,000 - 140,000; Full time

Job summary

Milwaukee Tool is seeking an IT Advisor - Salesforce CG Cloud Administrator to act as the primary platform expert for Consumer Goods Cloud. You will administer, configure, and improve Salesforce, partnering with Sales, Marketing, IT, and Channel teams to deliver scalable capabilities and exceptional user experience.

In this role you will manage objects, security, and user provisioning; build reports and dashboards; monitor data quality and platform health; and support releases with a focus on

Qualifications

• Bachelor's degree in IT, Business, CS or related field.
• 2–4+ years administering Salesforce in an enterprise environment.
• Salesforce Administrator Certification required or obtainable within six months.
• Experience delivering Salesforce enhancements through Agile delivery methodologies.

Responsibilities

• Serve as the primary administrator for Salesforce Consumer Goods Cloud.
• Configure and maintain Salesforce using declarative tools including Flows, Dynamic Forms, Validation Rules, Approval Processes, Reports, Dashboards, List Views, Record Types, Permission Sets, and Lightning Apps.
• Partner with stakeholders to translate requirements into scalable Salesforce solutions.
• Support Consumer Goods Cloud capabilities including retail execution, account planning, visit planning, store audits, surveys, action plans, product assortment, and customer engagement.
• Administer Salesforce objects, page layouts, security model, user provisioning, role hierarchy, profiles, sharing rules, and field-level security.
• Build reports and dashboards that provide actionable insights into sales performance, retail execution, customer activity, and KPIs.
• Monitor system health, data quality, platform adoption, and user experience; identify opportunities for improvement.
• Support Salesforce releases by evaluating new platform capabilities, coordinating testing, documenting enhancements, and enabling adoption.
• Manage user support, troubleshoot production issues, and ensure timely delivery of enhancements.
• Partner with architects, developers, and partners to support larger projects and integrations.
• Participate in requirements gathering, solution design, UAT, training, and change management.
• Develop and maintain platform documentation and governance standards.
• Promote Salesforce best practices and data integrity across the organization.

Skills

Salesforce admin

CG Cloud

Flow Builder

Reports & Dashboards

Agile delivery

Stakeholder comms

Education

Bachelor's degree in IT or related field

Tools

Salesforce

Salesforce Data Cloud

Lightning Experience

Flow Builder

Marketing Cloud

Job description

Milwaukee Tool is seeking an IT Advisor - Salesforce CG Cloud Administrator to act as the primary platform expert for Consumer Goods Cloud. You will administer, configure, and improve Salesforce, partnering with Sales, Marketing, IT, and Channel teams to deliver scalable capabilities and exceptional user experience.

In this role you will manage objects, security, and user provisioning; build reports and dashboards; monitor data quality and platform health; and support releases with a focus on