Salesforce Business Analyst

JWay Group, Inc.; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Work-from-home opportunities

Flexible schedules

Learning and career growth

Job summary

JWay Group, Inc. is seeking a passionate Business Analyst with experience in Sales Cloud, Service Cloud and Salesforce CPQ to gather, document, and review requirements, and perform hands-on configuration activities.

You will work with customers and stakeholders, deliver demos, and coordinate with onsite and offshore teams to ensure timely delivery of quotes, orders and renewals. A laptop and reliable internet are required to perform effectively.

Qualifications

• Experience in Sales Cloud, Service Cloud and CPQ implementations.
• Strong communication, analytical and problem-solving skills.
• Experience coordinating with onsite and offshore teams.
• Working laptop/desktop and reliable internet connection.

Responsibilities

• Gather, Analyse and Document Business Requirements, Use cases, and Business Processes.
• Review the Business Requirements with different stakeholders including customers.
• Act as a single point of contact for the customer throughout the Project.
• Coordinate with Onsite and Offshore teams to track the deliverables.
• Coordinate with different stakeholders like Customer in Requirements Phase, Solution Architect in Design Phase, Developers in Build Phase, etc.
• Provide demos of the Solution to the customers.
• Perform hands-on configuration activities.
• Coordinate QA, UAT, and Go-Live Activities.

Skills

Sales Cloud

Service Cloud

Salesforce CPQ

Business Analysis

Requirement Gathering

Stakeholder Management

Communication Skills

Tools

Salesforce Platform

CPQ Tools

Job description

JWay Group is looking for passionate and talented Business Analysts with experience in Sales Cloud and Services Cloud and Sales process. responsible for gathering, documenting, reviewing the requirements and performing hands-on configuration activities, and providing demos to the customer.

Required Skills/Experience

Functional Expertise in sales cloud, Service Cloud and Quote to Cash Processes that include Sales Processes, Product Modelling Techniques, Pricing, and Discounting Models, Quote, Order and Renewal Processes.

Experience working as a business analyst in Sales and Service cloud and salesforce CPQ Implementations that are either custom or based on industry-standard tools.

Experience in Salesforce Platform and comfortable with the platform capabilities.

Excellent Communication, Analytical, and Problem Solving Skills.

Note: Expertise in configuring any Industry-standard CPQ tool or custom solution (Salesforce CPQ, Oracle CPQ/Big Machines, Calliduscloud, etc...) will be a plus.

Has a working laptop/desktop and high-speed internet connection.

Responsibilities

Gather, Analyse and Document Business Requirements, Use cases, and Business Processes.

Review the Business Requirements with different stakeholders including customers.

Act as a single point of contact for the customer throughout the Project.

Coordinate with Onsite and Offshore teams to track the deliverables.

Coordinate with different stakeholders like Customer in Requirements Phase, Solution Architect in Design Phase, Developers in Build Phase, etc.

Provide demos of the Solution to the customers.

Perform hands-on configuration activities.

Coordinate QA, UAT, and Go-Live Activities.

What we aim to give:

• Work-life Intergration
• Work-from-home Job Opportunities
• Flexible Schedules
• Opportunities for learning and career growth

Data Privacy Consent By submitting your application for this job, you are authorizing JWay Group to: a) collect and use your personal data, and to disclose such data to any third party with whom JWay Group or any of its related corporation has service arrangements, in each case for all purposes in connection with your job application, and employment with JWay Group or its clients; and b) retain your personal data for consideration of future job opportunities (where applicable for relevant unsuccessful job applicants).

Sounds like your next step?

Meet the team

JWay Group, Inc.

JWay Group, Inc. is an IT Solutions Agency with 28+ years of experience delivering technology and digital solutions. They specialize in talent recruitment and staffing, leveraging a database of 12,000+ prequalified professionals and access to over 10 million talent across multiple industries. The company offers fast-track hiring with 2-week turnaround, custom solutions for startups to enterprise clients, and specializes in mobile app development using Flutter technology for iOS and Android platforms. JWay also provides services in web development, cloud solutions, Salesforce (SFDC), big data, digital marketing, staff augmentation, and HR payroll services.