Salesforce Business Analyst

Technogen, Inc.

Teaneck Township (NJ)

On-site

USD 82,656 - 89,544

Full time

14 days+

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Job summary

Technogen, Inc. is seeking a Salesforce Business Analyst with expertise in the life sciences domain. The role involves gathering business requirements, optimizing Salesforce solutions, and supporting CRM initiatives. Ideal candidates will have a strong background in pharmaceuticals, biotech, or medical devices, along with experience in Salesforce platforms.

Qualifications

4+ years of experience as a Business Analyst with Salesforce.
Experience in life sciences domain is mandatory.
Salesforce certifications preferred.

Responsibilities

Gather and document business requirements for Salesforce enhancements.
Act as a liaison between stakeholders and technical teams.
Support deployment of features across Salesforce Clouds.

Skills

Salesforce

Business Analysis

Life Sciences Knowledge

CRM Workflows

Agile/Scrum

Interpersonal Skills

Education

Bachelor’s degree in Business, Life Sciences, Information Systems

Tools

Salesforce Health Cloud

Veeva CRM

Marketing Cloud

Job description

This range is provided by Technogen, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $65.00/hr

Direct message the job poster from Technogen, Inc.

Location: Teaneck, NJ — candidates should be in NJ and willing to go to the office two or three times a week.

Contract Duration: 12+ months

Experience Level: Mid/Sr-Level

Pay Rate: Market/DOE

Job Summary

We are seeking a dynamic and experienced Salesforce Business Analyst with a strong background in the life sciences domain (pharmaceuticals, biotech, or medical devices). The ideal candidate will work closely with cross-functional teams to gather business requirements, optimize Salesforce solutions, and support key CRM initiatives aligned with commercial, medical, and compliance objectives.

Key Responsibilities

Gather, analyze, and document business requirements related to Salesforce CRM enhancements and integrations.
Act as a liaison between stakeholders (Sales, Marketing, Medical Affairs, Compliance) and technical teams.
Translate business needs into detailed user stories and functional specifications.
Collaborate with Salesforce admins and developers to design, configure, and test solutions.
Support deployment of features and enhancements across Salesforce Clouds (Sales, Service, Marketing, etc.).
Leverage knowledge of life sciences regulations (e.g., FDA, HIPAA, GxP) to ensure CRM compliance.
Lead and facilitate requirement workshops, demos, and user acceptance testing (UAT).
Create and maintain process flow diagrams, documentation, and training materials.
Analyze data to support reporting, dashboards, and business insights.
Provide end-user support and training post-implementation.

Required Skills & Qualifications

Bachelor’s degree in Business, Life Sciences, Information Systems, or related field.
4+ years of experience as a Business Analyst working with Salesforce platforms.
Experience in the life sciences domain (pharma, biotech, medtech) is mandatory.
Strong understanding of CRM workflows, lead management, field force enablement, and healthcare professional (HCP) engagement.
Experience working with Salesforce Health Cloud, Veeva CRM, or Marketing Cloud is a strong plus.
Proficiency in documenting user stories, functional specs, and business process flows.
Familiarity with Agile/Scrum methodologies.
Strong interpersonal and communication skills, with the ability to interact with both technical and non-technical stakeholders.
Salesforce certifications (e.g., Administrator, Business Analyst, Sales Cloud Consultant) are preferred.

Seniority level