Salesforce B2B Commerce Cloud Consultant

Veracity Software Inc; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a Salesforce B2B Commerce Cloud Consultant to enhance E-commerce operations. The role involves conducting diagnostics, developing strategies for customer experience, and collaborating with technical teams. Ideal candidates should have extensive experience with Salesforce solutions, strong communication skills, and the ability to work in a remote environment.

Qualifications

• 5+ years in implementing and managing Salesforce commerce solutions.
• 3+ years of end-to-end SDLC experience on at least 2 B2B Salesforce Commerce Cloud implementations.

Responsibilities

• Conduct business diagnostics to establish E-commerce solutions.
• Create strategic recommendations for clients to enhance commerce operations.
• Gather business requirements and act as a liaison between business units and technical teams.

Skills

Commerce Cloud

E-Commerce

B2B

Agile methodologies

Communication

Education

MBA from Tier 1 B-Schools

Job description

Salesforce B2B Commerce Cloud Consultant

Be among the first 25 applicants — 1 month ago

Location: Fully Remote

Note: Candidate should be fully focused on the functional side, not the technical side.

Mandatory skills: Commerce Cloud, E-Commerce, B2B

Job Description

Seeking a Salesforce Commerce Cloud Consultant with expertise in E-commerce, Digital Experience Platforms, Content Management Systems, Marketing, and Automation. The ideal candidate will have experience in consulting projects across various domains, with a mandatory background in implementing SFCC-based B2B commerce solutions (preferably B2B Lightning). Discovery and blueprinting experience is also required.

Key Responsibilities

• Conduct business diagnostics to establish industry-leading E-commerce solutions, technology, processes, procedures, and training.
• Create strategic and tactical recommendations for clients to modify and enhance current commerce operations, procedures, and systems.
• Develop strategies to improve customer experience, increase revenue, and reduce operational costs through customer enablement and multi-channel integration.
• Demonstrate understanding of multiple domains and analyze client business needs to identify problems and propose solutions.
• Gather business requirements via interactions, research, and industry-standard analysis techniques; act as a liaison between business units and technical teams.
• Define and scope business areas, elicit requirements through workshops, analyze and document requirements, and communicate them via artifacts like BRDs, user stories, wireframes, etc.
• Collaborate with solution architecture and product engineering teams to conceptualize solutions.
• Review test scenarios, perform functional testing, and validate solutions meet requirements.
• Prepare training materials and conduct end-user training sessions.
• Organize customer demos and user acceptance testing.
• Participate in post-live activities and oversee project communications and updates.

Experience & Skills

• Experience consulting with Fortune 500 companies across industries.
• MBA from Tier 1 B-Schools is advantageous.
• Strong understanding of eCommerce concepts.
• 5+ years in implementing and managing Salesforce commerce solutions as a functional consultant.
• 3+ years of end-to-end SDLC experience on at least 2 B2B Salesforce Commerce Cloud implementations, preferably B2B Lightning.
• Basic knowledge of out-of-the-box SFCC configurations.
• Experience with Adobe and Sitecore is preferable.
• Proven experience leading solution design and implementation of content management and e-commerce systems.
• Strong understanding of web application architectures and enterprise mobile architectures.
• Experience leading agile teams and managing requirements, documentation, and end-user training.
• Familiarity with Agile methodologies and tools, including backlog management.
• Ability to develop business cases, ROI matrices, and roadmaps.
• Capability to handle multiple regions, vendor situations, and global teams under pressure.
• Excellent communication and interpersonal skills, effective in remote environments.
• Willingness to travel as needed.
• Ability to adapt to new technologies and contribute to thought leadership through publications and forums.

Additional Details

• Seniority Level: Mid-Senior
• Employment Type: Full-time
• Job Function: Other
• Industry: IT Services and IT Consulting