Salesforce Automation Engineer II

Accurate Background; United States; On-site; USD 63,700 - 85,000; Full time

Job summary

Accurate Background is seeking an Engineer II, Business Systems to support enterprise applications used by Revenue and Customer Support, with a focus on Salesforce Sales Cloud and Service Cloud. This hands-on role involves configuring solutions, improving usability, and ensuring reliable system operations.

You will work with the Business Applications team to deliver scalable solutions, implement automations, manage user access, support integrations via APIs, and document release readiness in

Qualifications

• 3+ years of experience supporting business systems, with focus Salesforce and related platforms.
• Hands-on Salesforce configuration (Flows, validation rules, layouts, reporting, etc.)
• Knowledge of Salesforce security, including profiles, permission sets, roles, sharing rules, and access controls
• Experience following structured delivery practices, including SAFe-aligned execution
• Basic understanding of integrations and APIs
• Strong problem-solving skills and attention to detail
• Ability to learn quickly and adapt to new tools and technologies
• Strong communication skills and ability to work with both technical and non-technical stakeholders
• Interest in growing technical expertise across multiple systems

Responsibilities

• Configure and support solutions in Salesforce based on defined requirements
• Build and maintain automations, workflows, and system configurations to support business processes
• Assist with integrations across Salesforce and related tools using APIs and native capabilities
• Troubleshoot system issues, investigate root causes, and support resolution efforts
• Design solutions with a focus on usability and end-user experience
• Partner with Business Analysts to execute against a prioritized backlog
• Follow standard delivery processes for configuration, testing, validation, documentation, and release readiness in alignment with SAFe practices
• Create and maintain documentation as part of solution delivery
• Support Salesforce user management, including user setup and access provisioning
• Support additional business systems and tools within Revenue and Client Services teams

Skills

Salesforce Config

Security & Access

Integrations via API

SAFe Delivery

Problem Solving

Stakeholder Communication

Adaptability

Job description

Accurate Background is seeking an Engineer II, Business Systems to support enterprise applications used by Revenue and Customer Support, with a focus on Salesforce Sales Cloud and Service Cloud. This hands-on role involves configuring solutions, improving usability, and ensuring reliable system operations.

You will work with the Business Applications team to deliver scalable solutions, implement automations, manage user access, support integrations via APIs, and document release readiness in