Salesforce Architecture & Integrations Director

BTL Industries; United States; On-site; USD 185,000 - 200,000; Full time

Job summary

BTL Industries seeks an experienced Director of Salesforce Architecture & Integrations to lead the strategy, architecture and continued development of our Salesforce environment. This role serves as the senior technical authority for Salesforce and connected platforms supporting Marketing, Sales, Finance, Service and other commercial functions.

The Director will ensure data structures, workflows, automations, permissions, applications and integrations remain stable and scalable, guiding

Qualifications

• Bachelor's degree or equivalent professional experience.
• 8+ years of experience with Salesforce, CRM architecture or enterprise commercial systems.
• Hands-on knowledge of Salesforce administration and solution architecture, including Flow, automation, permissions, data models, reporting and dashboards.
• Experience managing Salesforce integrations, AppExchange applications, APIs and custom-developed business programs.
• Ability to translate complex business processes into scalable technical solutions.
• Experience supporting new-product or commercial-program launches.
• Strong understanding of data governance, testing, release management and change control.

Responsibilities

• Own the architecture, technical standards and long-term roadmap for BTL's Salesforce environment.
• Translate business requirements into scalable Salesforce solutions, including objects, fields, record types, flows, automations, permissions, reports and dashboards.
• Identify and resolve fragile, conflicting, redundant or undocumented processes while protecting data quality and historical reporting.
• Establish and maintain development, testing, release-management, rollback and change-control practices.
• Serve as the technical escalation point for complex Salesforce, integration, data and reporting issues.
• Own technical governance for Salesforce applications, APIs, connectors and third-party platforms.
• Oversee custom-developed programs and specialized workflows, including vendor-payment and approval processes.
• Evaluate whether business requirements are best addressed through native Salesforce functionality, AppExchange solutions, integrations or custom development.
• Maintain documentation of critical applications, automations, integrations, data flows, service accounts and technical dependencies.
• Establish consistent data definitions and reporting structures across products, divisions, territories and commercial teams.
• Partner with leadership to deliver reliable reporting on leads, opportunities, sales, installations, active accounts, product utilization and other KPIs.
• Serve as a technical partner in new product launches, ensuring Salesforce and connected platforms are ready before launch.

Skills

Salesforce architecture

CRM integration

APIs

Data modeling

Automation

Dashboards

Vendor management

Education

Bachelor's degree or equivalent professional experience

Tools

Salesforce

AppExchange

Job description

BTL Industries seeks an experienced Director of Salesforce Architecture & Integrations to lead the strategy, architecture and continued development of our Salesforce environment. This role serves as the senior technical authority for Salesforce and connected platforms supporting Marketing, Sales, Finance, Service and other commercial functions.

The Director will ensure data structures, workflows, automations, permissions, applications and integrations remain stable and scalable, guiding