Salesforce Architect – Health Cloud

Arkhya Tech Inc.; Illinois; Vor Ort; USD 180.000 - 280.000; Vollzeit

Zusammenfassung

Arkhya Tech Inc. is seeking an experienced Salesforce Technical/Solution Architect to lead architecture and delivery of compliant Health Cloud solutions for Pharmaceuticals, focusing on Patient Services.

You will design scalable, secure patient-centric architectures covering onboarding, enrollment, therapy orchestration, adherence, adverse event management and personalized engagement. The role requires 10+ years in Salesforce with 4–5 years as an architect, deep Health Cloud expertise,

Qualifikationen

• 10+ years of hands-on Salesforce experience.
• Strong expertise in Salesforce Health Cloud (must-have).
• Deep knowledge of OmniStudio components.
• Certified path: CTA or Application/ System Architect.
• Life Sciences Cloud / OmniStudio certifications ideal.
• Experience with Security & Sharing configurations (OWD, Sharing Rules, Profiles).
• Knowledge of Veeva CRM and integration patterns.

Aufgaben

• Lead the end-to-end solution architecture for Salesforce Health Cloud and Life Sciences Cloud deployments.
• Design robust patient data models and patient journeys using Unified Patient Record and Life Sciences data models.
• Architect patient services capabilities including benefits verification, therapy orchestration, adherence programs, pharmacovigilance, copay/savings programs, and patient portals.

Kenntnisse

Salesforce Health Cloud

OmniStudio

CTA Certification

Security & Sharing

Life Sciences Cloud

Veeva CRM

Integration patterns

CI/CD practices

Salesforce DX

Copado

Gearset

Jenkins

Platform Dev I & II

Tools

Salesforce DX

Copado

Gearset

Jenkins

Jobbeschreibung

We are looking for an experienced Salesforce Technical/ Solution Architect with deep expertise in Salesforce Health Cloud to lead the architecture and delivery of complex, compliant solutions for the Pharmaceuticals industry, with a primary focus on Patient Services (Patient Support Programs / PSP).

The ideal candidate will design scalable, secure, and patient-centric architectures that support end-to-end patient journeys — from patient onboarding, benefits verification, and enrollment to therapy orchestration, adherence support, adverse event management, and personalized engagement.

Key Responsibilities

• Lead the end-to-end solution architecture for Salesforce implementations leveraging Health Cloud and Life Sciences Cloud (LSC), with deep focus on Patient Services Programs (PSP).
• Design robust patient data models using the Unified Patient Record, Care Plans, Patient Journeys, and Life Sciences industry data model.
• Architect solutions for key Patient Services capabilities:
  • Insurance benefits verification & re-verification
  • Therapy orchestration & adherence programs
  • Adverse event / pharmacovigilance intake & reporting
  • Savings / copay assistance programs
  • Patient portals and self-service experiences

Required Qualifications & Experience

• 10+ years of hands-on Salesforce experience, with at least 4-5 years as a Technical/Solution Architect.
• Strong expertise in Salesforce Health Cloud (must-have)
• Deep knowledge of OmniStudio (Vlocity) components.
• Strong command of:
  • Security & Sharing (OWD, Sharing Rules, Permission Sets, Profiles)
  • Salesforce Certified Technical Architect (CTA) or Application Architect / System Architect path
  • Life Sciences Cloud / OmniStudio certifications
  • Service Cloud Consultant, Platform Developer I & II

Preferred Skills & Experience

• Prior experience working in Pharma / Life Sciences organizations or consulting for Pharma clients.
• Knowledge of Veeva CRM and integration patterns between Veeva and Salesforce Health/Life Sciences Cloud.
• Experience with Einstein AI, Prediction Builder, Next Best Action, and Agentforce for patient services.
• Familiarity with HL7, FHIR, and healthcare interoperability standards.
• Experience with CI/CD (Salesforce DX, Copado, Gearset, Jenkins), DevOps practices, and release management.
• Excellent communication, stakeholder management, and documentation skills.

Personal Attributes

• Strong business acumen with the ability to translate complex patient services processes into technical solutions.
• Proactive, hands-on mindset (this is not a pure "PowerPoint" architect role).
• Passion for improving patient outcomes through technology.
• Ability to thrive in ambiguous, fast-evolving regulated environments.