Hybrid Salesforce Admin & Data Automation Specialist

Amplify HR Management; Northbrook (IL); Hybrid; USD 80,000 - 90,000; Full time

Job summary

Amplify HR Management seeks a Salesforce Administrator to support the Salesforce platform’s daily administration, data integrity, and user assistance. You will collaborate with the CRM Manager to implement solutions, optimize processes, and drive system enhancements.

The candidate should have hands-on Salesforce configuration experience, strong problem-solving skills, and a growth mindset to expand their skills. This hybrid role is based in Northbrook, IL, with 2 days remote and 3 days onsite.

Qualifications

• 2+ years of hands-on Salesforce experience including objects, fields, layouts, validation rules, Flow automation, reports, and dashboards.
• Understanding of the Salesforce lead-to-opportunity lifecycle.
• Exposure to marketing automation platforms such as Pardot/Salesforce Account Engagement.

Responsibilities

• Provide day-to-day support for Salesforce users and stakeholders.
• Develop and maintain Salesforce reports and dashboards; ensure data governance and data quality.
• Manage user accounts, roles, profiles, permission sets, and access; build or customize fields, objects, layouts, and validation rules.
• Assist with service cloud case management, escalation rules, queues, and case routing processes.
• Support lead-to-opportunity lifecycle by improving automation and data quality.

Skills

Salesforce administration

Reports & dashboards

User support

Data governance

Flow automation

Tools

Cloudingo

Data Loader

Excel

Job description

Amplify HR Management seeks a Salesforce Administrator to support the Salesforce platform’s daily administration, data integrity, and user assistance. You will collaborate with the CRM Manager to implement solutions, optimize processes, and drive system enhancements.

The candidate should have hands-on Salesforce configuration experience, strong problem-solving skills, and a growth mindset to expand their skills. This hybrid role is based in Northbrook, IL, with 2 days remote and 3 days onsite.