Salesforce Agentforce Architect & Revenue Cloud Lead

NTT DATA Services; Atlanta (GA); On-site; USD 180,000 - 240,000; Full time

Job summary

NTT DATA, Inc. seeks an experienced Enterprise Architect to lead end-to-end solution design across Agentforce, Salesforce CPQ and Revenue Cloud Advanced in a large-scale Atlanta delivery.

You will architect agent-centric workflows, orchestrate multi-agent patterns and define secure, scalable integration across Apex, Flow, APIs and MuleSoft, ensuring robust governance and measurable business outcomes.

Qualifications

• Extensive experience in Salesforce CPQ / Revenue Cloud architecture.
• Proven ability to design agent-centric architectures and integrations.
• Strong understanding of security models, data protection and compliance.

Responsibilities

• Own end-to-end solution architecture across Agentforce, Salesforce CPQ and Revenue Cloud Advanced.
• Architect agent-assisted and agentic workflows across opportunity, configuration, pricing, quoting, contracting, ordering and revenue lifecycle processes.
• Design agent orchestration patterns, including tool/function calling, workflow delegation, multi-agent patterns, state management and memory.
• Architect integration of Agentforce with Salesforce automation, Apex, Flow, APIs, MuleSoft and external enterprise services.
• Define appropriate use of LLMs, deterministic logic, workflow engines and traditional automation.
• Design context engineering and retrieval strategies, including grounding, retrieval depth and relevance optimization.
• Establish secure action patterns with least-privilege, guardrails and human-in-the-loop checkpoints.
• Define AI evaluation frameworks covering answer quality, grounding, latency and business outcomes.

Skills

Agent orchestration

Multi-agent patterns

Context engineering

LLM evaluation

Security by design

Architectural trade-offs

NLP basics

Communication with stakeholders

Tools

Apex

Lightning Platform

Flow

APIs

MuleSoft

Salesforce CPQ

Revenue Cloud

Sales Cloud

Job description

NTT DATA, Inc. seeks an experienced Enterprise Architect to lead end-to-end solution design across Agentforce, Salesforce CPQ and Revenue Cloud Advanced in a large-scale Atlanta delivery.

You will architect agent-centric workflows, orchestrate multi-agent patterns and define secure, scalable integration across Apex, Flow, APIs and MuleSoft, ensuring robust governance and measurable business outcomes.