Remote Salesforce Data Cloud & Agentforce Architect

PhoenixTeam; Arlington (VA); Remote; USD 150,000 - 230,000; Full time

Job summary

PhoenixTeam is seeking a Salesforce architect to design, build, and maintain Data Cloud (Data 360) and Agentforce solutions for commercial customers. The role combines data ingestion, harmonization, identity resolution, and calculated insights with agent design and secure actions.

This is a hands-on architecture role. You will make technical design decisions, work directly with the platform, and stay involved through testing, deployment, and production troubleshooting.

Qualifications

• 5+ years of experience architecting Salesforce platform solutions with hands-on delivery.
• 1+ year hands-on with Salesforce Data Cloud (Data 360), including data streams and identity resolution.
• Experience building and grounding Agentforce agents with Builder tools.
• Strong SQL and data modeling skills; familiar with D360 APIs.
• Expertise in Salesforce security, PII handling, and auditability.
• Able to explain architecture decisions to stakeholders and cross-functional teams.

Responsibilities

• Architect, implement, and maintain Data Cloud integrations and data flows.
• Design, deploy, and ground Agentforce agents with grounded responses.
• Integrate agent actions via Flow, Apex, and REST/SOAP; manage permissions and errors.
• Define data quality, lineage, and access requirements; support governance controls.
• Monitor routing, action success, latency, and cost; troubleshoot production issues.
• Mentor admins and developers; document models, decisions, and governance.

Skills

Salesforce architecture

Salesforce Data Cloud

Agentforce Builder

SQL

Apex/Flow

REST/SOAP integrations

Data modeling

Data governance

PII controls

Certification: Data 360 Consultant

Tools

Agentforce Builder

Prompt Builder

Data Cloud APIs

Retrievers (RAG)

Job description

PhoenixTeam is seeking a Salesforce architect to design, build, and maintain Data Cloud (Data 360) and Agentforce solutions for commercial customers. The role combines data ingestion, harmonization, identity resolution, and calculated insights with agent design and secure actions.

This is a hands-on architecture role. You will make technical design decisions, work directly with the platform, and stay involved through testing, deployment, and production troubleshooting.