Salesforce Administrator Intern – Spring 2027

JiLaSoan Technologies; Raleigh (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

JiLaSoan Technologies, a Raleigh-based technology partner, seeks a detail-oriented Salesforce Administrator Intern for the Spring 2027 semester. Work alongside experienced consultants on live client projects, learning CRM usage for donors, constituents, customers, and operations.

You’ll support hands-on tasks, not just shadowing. This hands-on role offers mentorship, Trailhead credential guidance, and a view into how a consulting and managed-services firm operates day-to-day.

Qualifications

• Currently enrolled in a college or university program in a related field.
• Strong attention to detail and comfort working with data/spreadsheets.
• Clear written and verbal communication skills.

Responsibilities

• Support Salesforce administration tasks for client orgs (user setup, permissions, page layouts, reports, dashboards).
• Assist in data imports, cleanup, and deduplication to keep client data accurate.
• Build and test Flows and automations under guidance of senior consultants.
• Document client org configurations, processes, and solutions.
• Join client meetings and internal stand-ups to observe CRM project workflows.
• Explore how AI tools can speed up CRM work.

Skills

Attention to detail

Data handling

Communication skills

Eagerness to learn

Education

College/university student in Information Systems, CS, Business, Data Science or related field

Tools

Salesforce

Job description

Term: Spring 2027 semester January – May 2027

Schedule: 15-25 hours per week

About JiLaSoan Technologies

JiLaSoan Technologies is a Raleigh-based technology partner that brings big-business technology to small businesses and nonprofits. We help clients align technology with their goals through technology strategy and planning, managed IT services and support, cloud implementations, and Salesforce consulting and development.

Our Salesforce practice helps nonprofits and businesses implement and get the most out of Salesforce to streamline their internal processes, and we stay on after launch with ongoing training so clients keep using it effectively for years to come. Unlike many IT providers, we don’t outsource our work. We build lasting relationships with our clients’ staff, guided by our mission: to empower organizations to utilize technology effectively to enhance and support their organization’s mission.

About the Role

We’re looking for a detail-oriented, fast-learning Salesforce Administrator Intern to join our team for the Spring 2027 semester. You’ll work alongside experienced Salesforce consultants on client projects, learning how nonprofits and businesses use CRM to manage donors, constituents, customers, and day-to-day operations. This is a hands‑on role: you’ll be supporting live work, not just shadowing.

What You’ll Do

• Support Salesforce administration tasks for client orgs, such as user setup, permissions, page layouts, reports, and dashboards
• Help with data imports, cleanup, and deduplication to keep client data accurate and usable
• Assist in building and testing Flows and other automations under the guidance of senior consultants
• Document client org configurations, processes, and solutions
• Join client meetings and internal team stand‑ups to see how CRM projects run end to end
• Explore how AI tools speed up CRM work

What We’re Looking For

Required

• Currently enrolled in a college or university program (Information Systems, Computer Science, Business, Data Science, or a related field)
• Strong attention to detail and comfort working with data and spreadsheets
• Clear written and verbal communication skills
• Eagerness to learn new tools
• Able to work in the office at least 1 day per week for the full semester (exceptions for exam weeks, holidays, etc.)

Nice to Have

• Exposure to Salesforce (Trailhead badges or a Salesforce certification are a plus)
• Interest in the nonprofit sector or mission‑driven work
• Basic understanding of databases, Excel formulas, or scripting

What You’ll Gain

• Hands‑on Salesforce experience on real client projects
• Mentorship from senior CRM consultants
• Support working toward Trailhead credentials and a Salesforce certification
• A look at how a consulting and managed services firm runs day to day
• Portfolio‑ready work and professional references