Salesforce Administrator - Contract

Lessen; Chicago, Northern (IL, KY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Health, Dental, Vision, Life

401K retirement savings plan

Paid vacation and holidays

Job summary

Lessen in Chicago, IL is seeking a Salesforce Administrator to own the end-to-end Salesforce experience for our sales teams. The role drives scalable, secure configuration and optimization of the Salesforce platform to support growth across Sales, Marketing, and Enterprise operations.

The ideal candidate has 4+ years of Salesforce Administration in a sales-focused setting, with advanced Salesforce Cloud expertise and familiarity with AI tools, ZoomInfo, and Navigator integrations.

Qualifications

• Bachelor's degree in related field, or equivalent work experience.
• 4+ years of hands-on Salesforce Administration experience in a sales-focused environment.
• Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud.
• Experience working for a service provider or SaaS technology company strongly preferred.
• Proficient in Microsoft Office Suite, Smartsheet, and efficiency software such as Microsoft Teams and Zoom.
• Working knowledge of Salesforce Agentforce, EinsteinAI; Claude or similar AI tools, ZoomInfo, LinkedIn Sales Navigator, CLM systems, and Salesforce DevOps tools.

Responsibilities

• Owns the end-to-end Salesforce user experience for the sales and account management organization through the configuration, design, functionality, and end-user support of the Salesforce platform, including Sales Cloud and Marketing Cloud.
• Actively engages with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality.
• Translates approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency.
• Partners with organization leader to document and manage the evolution of the overall Salesforce architecture ensuring scalability, performance and alignment with organizations direction and business objectives.
• Collaborates with Sales, Marketing, Operations, and Legal to automate high-friction manual tasks, including the use of AI automation.
• Manages the integration of applications connected to Salesforce.com, including but not limited to ZoomInfo, Microsoft Teams, Sales Navigator, and more.
• Leads data governance initiatives that underpin our reporting and sales forecasting, delivering a transparent and actionable view of our global sales to the executive suite.
• Supports the Enterprise Team in cross-functional projects and strategic changes to systems and processes.
• Trains sales and account management teams to utilize Salesforce and other related tools through best practices including distribution of training materials.

Skills

Salesforce Administration

Sales Cloud

Marketing Cloud

AI tools

Microsoft Office Suite

Smartsheet

Zoom/Teams integration

Education

Bachelor's degree or equivalent

Tools

Sales Cloud

Salesforce Marketing Cloud

Salesforce DevOps

ZoomInfo/LinkedIn Navigator

Job description

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

TheSalesforce Administratorowns the Salesforce platform and all associated applications within the CRM. This roleis a sales-focusedcontributor wholeads the administration of our Salesforce instance, ensuring it is scalable, secure, and optimized to drive growth. The role requires a proactive problem-solver who can bridge the gap between complex business requirements and technical expertise. The role is a vital member of Lessen's Revenue Operations Team and works collaboratively with multiple internal departments including Sales,Marketing,Vendor Relations,and Operationsto execute our growth plan.

What You'll Do:

• Owns the end-to-endSalesforce user experience for the sales and account management organizationthrough theconfiguration, design, functionality, and end-user support oftheSalesforce platform, includingSalesCloudandMarketingCloud.
• Actively engageswith business stakeholders to gather & analyze requirements and propose solutions thatleverageSalesforce functionality. Translatesapproved solutions into actionable deliverables, ensuringhigh levelsof quality, accuracy, and process consistency.
• Partnerswith organizationleaderto document andmanage the evolution of the overall Salesforce architecture ensuring scalability, performance and alignment with organizations direction and businessobjectives.
• Collaborateswith Sales,Marketing, Operations, and Legal to automate high-friction manualtasks, including the useofAI automation.Emphasizing the reduction in clicks and redundancy.
• Managesthe integration of applications connected to Salesforce.com, including but not limited to ZoomInfo,Microsoft Teams,Sales Navigator, and more.
• Leadsdata governance initiatives that underpin our reporting and sales forecasting, delivering a transparent and actionable view of our global sales to the executive suite.
• Supportsthe Enterprise Team (Sales Operations, Marketing,Solution Development, Operations) in cross-functional projects and strategic changes to systems and processes.
• Trainssales and account management teams toutilizeSalesforce and other related tools through best practices including distribution of created or obtained training materials.

What You Need:

• Bachelor's degree in related field, or equivalent work experience
• 4+ years of hands-on Salesforce Administration experience in a sales-focused environment
• Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud.
• Experience working for a service provider or SaaS technology company strongly preferred
• Proficient in Microsoft Office Suite, Smartsheet, and efficiency software suchaMicrosoft Team and Zoom.
• Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud.
• Working knowledge of SalesforceAgentforce,EinsteinAI;Claude or similar AI tools,ZoomInfo, LinkedIn Sales Navigator, CLM systems, andSalesforce DevOps tools

$110,000 - $130,000 a year

Why Lessen:

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities
• All the tools you'll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.